Permanent Receptionist at Motus

Permanent Receptionist at Motus

Details
Closing Date
2024/12/13
Reference Number
MOT241209-17
Branch/Department Mercedes-Benz Bryanston
Job Type Classification Permanent

Location – Town / City Johannesburg
Location – Province/Area Gauteng
Location – Country South Africa

Job Description
Manage switchboard
Answer calls time timeously
Receive visitors in a professional manner
Ensure cleanliness of reception area
Limit “hang-on” calls by offering call backs
Ensure paging system is on first call back after no reply

Position Overview
Motus Mercedes-Benz Bryanston currently holds a permanent vacancy for a Receptionist.

This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.

Specific Role Responsibilities
Ensure messages are correct and conveyed timeously
Update and distribute telephone lists to all Staff at Dealership
Communicate with all Staff
Control, monitor and record outgoing trunk calls and incoming reverse charge calls
Ensure Customers are directed to the employee to be visited / contacted
Ensure Customer’s comfort whilst in waiting period
Ensure all calls are answered promptly and pleasantly

Qualifications and Experience
A minimum of 3 years receptionist experience is essential.
A Receptionist certificate will be an added advantage
A minimum of Grade 12.
Motor industry experience will be an added advantage
Must have excellent verbal communication skill

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Skills and Personal Attributes
Integrity

Team Work

Follow through skills

Self driven and resilience

Customer service orientated

Ability to cope under pressure

Interpersonal skills (emotional maturity / cross functional collaboration)

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