Medicross Healthcare Group- Receptionist x4
Role Title Receptionist (Medical)
Division Primary Care Division
Location Medicross Cape Road
Closing Date 12 December 2024
Role Summary
Medicross Healthcare Group is a value driven organisation with a firm commitment to providing
patients and their families with a holistic approach to primary healthcare of the highest quality and
is underpinned by our professional service.
The Receptionist has exceptional interpersonal communication skills and is the often the first point
of contact to the visitors and patients of the Clinic. The Receptionist is responsible for the complete
admissions process and handling of associated queries with various stakeholders.
As a receptionist, you are required to be a Brand Ambassador by providing the best and safest
person-centered quality customer service whilst living our values of CARE, TRUTH, PARTICIPTION,
COMPASSION and DIGNITY.
The incumbent will be required to provide quality customer services aligned to the overall business
strategy, which is inclusive of administrative, switchboard, billing and pay point responsibilities.
A detailed job description will be discussed with successful candidates.
Inherent Requirements
Matric or equivalent NQF level 4 qualification.
Higher certificate – NQF level 5.
Previous reception experience (minimum 1 – 2 years) in hospital/clinic environment.
Intermediate computer skills (MS Word, Outlook, Excel).
Knowledge of Medical Schemes.
Application process
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
pcdrecruitment@netcare.co.za
By applying for this position and providing us with your CV and other personal information, you
are consenting to the information being processed for possible recruitment and selection
purposes only or for such purposes relating to assessing the establishment of an employment
relationship with yourself, and this will be done in accordance with the applicable data protection
and privacy legislation.
We confirm that such information will not be used for any other purpose without obtaining your
prior consent.
Kindly note that only shortlisted candidates will be contacted. Applicants who have not been
contacted within 30 days after the closing date of this advert should consider their application as
unsuccessful.
We will retain your CV and other information provided on our electronic system for
12 months.
If you object to your information being used in accordance with the aforementioned clauses,
please indicate your objection, and we will immediately securely destroy your personal
information.
HR01 F04 V2 2024
Vacancy
At Netcare, our core value is care. We care about
the dignity of our patients and all members of the
Netcare family.
We care about the participation of our people and
our partners in everything we do.
We care about truth in all our actions.
We are compassionate about quality care and
professional excellence.
OUR STRATEGY
Person centered health and care: Empowering
Patients to participate in their health. Delivering the
best quality and consistency of care.
Digitally enabled – Digitising all patient touch points
to create a unified, integrated experience.
Data driven -a 360-degree view of our targeted
clinical decision -making patient engagement, and
informed business decisions.
Our redesigned health and care offering will be
highly differentiated in SA and will create a
sustainable competitive advantage for the Group –
we call this the Netcare moat.
Our basic service standard holds us accountable
for the below seven behaviours:
I always greet everyone to show my respect.
I always wear my name badge to show my identity.
I am always well-groomed to show my dignity.
I always practice proper hand hygiene to show my
care.
I always seek consent to show my compassion.
I always say thank you to show my appreciation.
I always embrace diversity to strengthen
inclusivity and belonging.
The Company’s approved Employment
Equity plan and targets will be considered as
part of the recruitment process aligned to the
Group’s Employment Equity strategy. Netcare
actively supports the recruitment of people
living with a disability.
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