Receptionist Vacancy at Salga

Receptionist Vacancy at Salga

Receptionist
Based in Western Cape (Cape Town), Ref: 10/11/24
Cluster: Human Capital and Corporate Services
Remuneration package: A competitive salary package with benefits
Reporting to Manager: Finance and Corporate Services, the incumbent’s role and responsibilities shall include the following:

KEY PERFORMANCE AREAS
■ Ensure that the front desk is professionally managed at all times ■ Coordinate logistics, boardroom meetings as indicated by
requesting units ■Provide secretarial support in terms of administration of records, collecting and forwarding the correct
information to staff ■Enhance, organise, facilitate and manage external, internal calls and messages from visitors ■Screen
incoming calls ■Assist and support other stakeholders and municipalities with information on their queries ■Establish an
independent reporting mechanism in respect of frontline tasks ■ Assist with access control for entry into SALGA office ■Monitor
and manage visitors at the front desk ■ Capturing and sending all telephone messages to staff members through the Electronic
Messaging System ■Updating and monitoring of the telephone list ■ Any other responsibilities as an when required.

QUALIFICATIONS AND EXPERIENCE
■ Applicants must be in possession of Matric with experience as a Receptionist, Client / Customer Service ■Must have Customer Service / Relations certificate ■Worked in an office work environment.

CORE KNOWLEDGE, SKILLS AND BEHAVIOUR
■ Good verbal and written communication skills ■ Strong interpersonal relations skills ■ Ability to handle difficult customers
■ Ability to screen calls and prioritize accordingly ■ Ability to provide basic information to caller’s ■Ability to handle pressure
■Multi-tasking ■Computer literacy

Suitably qualified and experienced candidates must apply online

Closing Date: 22 October 2024

(Please quote the relevant reference number in the subject line)

NOTE: Communication will be limited to short-listed candidates only. SALGA reserves the right not to proceed with the appointment for any of the vacant position. All appointments will be made in line with the SALGA’S Employment Equity Plan