Netcare- Receptionist
Role Title Receptionist
Division Hospital Division
Location Netcare Kuils River Hospital
Closing Date 29 May 2025
Role Summary and key work output and accountabilities
The Receptionist has exceptional interpersonal communication skills and
is the often the first point of contact to the visitors and patients of the
hospital. The Receptionist is responsible for the complete admissions
process and handling of associated queries with various stakeholders.
Admitting patients into the Hospital which includes Pre-Admissions in a timely,
professional manner, Accurate recording of patient information into the system.
Ensure all payments or letters of guarantee are received prior to
admission. Always maintain patient confidentiality and adhere to
governance processes pertaining to patient dignity and care. Receive
payments in the form of cash and credit cards. Generate accurate receipt
for all payments received and ensure that the receipt made out for the
correct value, method of payment and to the person making the
payment.
Obtain and appropriately store all the necessary
documentation if not done online ie Netcare MobileApp or MNO
Competency in data entry, verbal communication, and customer service.
Exceptional Interpersonal communication skills
Knowledge of medical aid scale of benefits
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Inherent Requirements
A grade 12 or equivalent NQF level 4 qualification.
Computer proficiency
SAP ISH Experience
Previous experience in a hospital environment
Experience in customer service role (preferred)
Application process
Interested candidates who meet the above criteria are requested to email a detailed CV to Sakhe.Mabe@netcare.co.za; using reference: F102905
Kindly note that only shortlisted candidates will be contacted.
Applicants who have not been contacted within 30 days after the closing date of this advert should consider their application as unsuccessful.
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