DEPARTMENT OF DEFENCE- SWITCHBOARD OPERATOR (X11 POSTS)
DEPARTMENT OF DEFENCE
CLOSING DATE : 28 November 2025 (Applications received after the closing date and faxed
copies will not be considered).
NOTE : Applications must be submitted on the prescribed form Z83 (obtainable from
any Public Service Department office i.e effective 01 January 2021 or on the
DPSA web site link: https://www.dpsa.gov.za/newsroom/psvc/. Should an
application be received using incorrect application employment form Z83, it will
be disqualified, which must be originally signed and dated by the applicant and
which must be accompanied by a detailed CV only (with full particulars of the
applicants’ training, qualifications, competencies, knowledge & experience).
Only shortlisted candidates will be required to submit certified copies of
qualifications and other related documents on or before the day of the interview
which should not be older than six months. Failure to comply with the above
instructions will result in applications being disqualified. Applicants applying for
more than one post must submit a separate form Z83 (as well as the
documentation mentioned above) in respect of each post being applied for. If
an applicant wishes to withdraw an application, it must be done in writing.
Should an application be received where an applicant applies for more than
one post on the same applications form, the application will only be considered
for the first post indicated on the application and not for any of the other posts.
Under no circumstances will photostat copies or faxed copies of application
documents be accepted.
The successful candidates will be subjected to
Personnel Suitability Checks (criminal record, citizenship & financial/asset
record checks and qualification and employment verification). Successful
candidates will also be subjected to security clearance processes. The level of
appointments is dependent upon, qualifications, relevant experience and
research output. The shortlisted candidates will be subjected to two (2) preentry assessments (practical and ethical exercise) which will determine the
candidate’s suitability.
Applicants who do not receive confirmation or feedback
within 3 (three) months after the closing date, please consider your application
unsuccessful. Due to the large volume of responses anticipated, receipt of
applications will not be acknowledged, and correspondence will be limited to
short-listed candidates only. For more information on the job description(s)
please contact the person indicated in the post details. Successful candidates
will be appointed on probation for the period of twelve (12) months in terms of
the prescribed rules.
OTHER POSTS
POST 42/27 : SWITCHBOARD OPERATOR REF NO: AFBWKLF/01/42/25/07 (X3 POSTS)
SALARY : R193 359 – R227 766 per annum (Level 04)
CENTRE : AFB Waterkloof, Pretoria
REQUIREMENTS : A minimum of Grade 12 (NQF Level 4) or equivalent, experience in switchboard
procedures will be an added advantage. Special requirements (Skills needed):
Knowledge on operating a Telephone automatic Switchboard. Language
proficiency in English (written and verbal). Excellent Telecom Operator/
Switchboard Skills. Good telephone etiquette.
DUTIES : Ensure that switchboard is properly manned and that relief arrangements are
made when needed so that telephone traffic flows properly and are always in
a proper working order, report all defect and ensure that repairs are done
speedily. Ensure that switchboard apparatus is handled properly to prevent
unnecessary interruption of telephone enquiries. Check private calls and see
to it that costs are recovered. Train new and relief staff. Keep departmental
telephone directory up to date and distribute amendments as and when
necessary. Arrange for the installation and moving of telephones. Record and
maintain a register for security related purposes. Liaise with personnel division
when recruiting and selecting telecom operators. Supervise subordinates.
Assist with the performance assessments/incentives of subordinates.
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ENQUIRIES : Maj B. Lekgokgola/F Sgt L. Roos Tel No: (012) 672 3055
APPLICATIONS : Department of Defence, Air Force Base Waterkloof P.O. Box X1001, Lyttleton,
0140 or may be hand deliver at Solomon Mahlangu Drive (M10) 378 JR,
Centurion Department of Defence, Air Force Base Waterkloof, PO. Box X1001,
Lyttleton, 0140 or may be hand deliver at Solomon Mahlangu Drive (M10) 378
JR, Centurion or email to afbwklfhr@dod.mil.za
NOTE : It is the Department’s intention to promote equity (race, gender and disability)
through the filling of this posts with candidates whose
transfer/promotion/appointment will promote representivity in line with the
numeric targets as contained in our Employment Equity plan.
POST 42/28 : SWITCHBOARD OPERATOR REF NO: SAAF HQ UNIT REF NO:
01/42/2504/D4 (X3 POSTS)
SALARY : R193 359 – R227 766 per annum (Level 04)
CENTRE : SAAF Headquarters Unit, Dequar Road, Pretoria
REQUIREMENTS : A minimum of Grade 12 (NQF Level 4) or equivalent, experience in switchboard
procedures will be an added advantage. Special requirements (Skills needed):
Knowledge on operating a Telephone automatic Switchboard. Language
proficiency in English (written and verbal). Analytical and innovative thinking as
well as problem solving skills. Excellent interpersonal skills. Sound
Organisational Skills. High level of Reliability. Ability to act with tact and
discretion. Good people skills. Excellent Telecom Operator/ Switchboard Skills.
Receive and answer incoming calls. Forward calls to the appropriate
division/section/person, answer general enquiries, make calls and keep record
of private calls. Record and maintain a register for security-related purpose.
Note down and give messages to the people. Interpersonal relationships,
audible voice and ability to verbally exchange information requiring helpfulness
and politeness. Member must be able to sit for longer period, work under
pressure, over time and be physically fit.
DUTIES : Ensure that switchboard is properly manned and that relief arrangements are
made when needed so that telephone traffic flows properly and are always in
a proper working order, report all defect and ensure that repairs are done
speedily. Ensure that switchboard apparatus is handled properly to prevent
unnecessary interruption of telephone enquiries. Check private calls and see
to it that costs are recovered. Train new and relief staff. Keep departmental
telephone directory up to date and distribute amendments as and when
necessary. Arrange for the installation and moving of telephones. Record and
maintain a register for security related purposes. Liaise with personnel division
when recruiting and selecting telecom operators. Supervise subordinates.
Assist with the performance assessments/incentives of subordinates.
ENQUIRIES : Lt Col J. Songca Tel No: (012) 312 2343
APPLICATIONS : Department of Defence, South African Air Force Headquarters Unit, Private
Bag X199, Pretoria, 0001 or may be hand deliver at 07 Dequar road, CBD,
Pretoria or email to: saafunithr@dod.mil.za
NOTE : It is the Department’s intention to promote equity (race, gender and disability)
through the filling of this posts with candidates whose
transfer/promotion/appointment will promote representivity in line with the
numeric targets as contained in our Employment Equity plan.
POST 42/29 : SWITCHBOARD OPERATOR REF NO: SAAFCOL/01/42/25/3C (X2 POSTS)
SALARY : R193 359 – R227 766 per annum (Level 04)
CENTRE : SA Air Force College, Pretoria
REQUIREMENTS : A minimum of Grade 12 (NQF Level 4) or equivalent, experience in switchboard
procedures will be an added advantage. Special requirements (Skills needed):
Knowledge on operating a Telephone automatic Switchboard. Language
proficiency in English (written and verbal). Excellent Telecom Operator/
Switchboard Skills. Good telephone etiquette. Good communication skills
(Verbal and Non-verbal).
DUTIES : Ensure that switchboard is properly manned and that relief arrangements are
made when needed so that telephone traffic flows properly and are always in
a proper working order, report all defect and ensure that repairs are done
speedily. Ensure that switchboard apparatus is handled properly to prevent
unnecessary interruption of telephone enquiries. Check private calls and see
to it that costs are recovered. Train new and relief staff. Keep departmental
telephone directory up to date and distribute amendments as and when
necessary. Arrange for the installation and moving of telephones. Record and
maintain a register for security related purposes. Liaise with personnel division
when recruiting and selecting telecom operators. Supervise subordinates.
Assist with the performance assessments/incentives of subordinates.
ENQUIRIES : Maj K.L. Bosch Tel No: (012) 351 5045/5172
APPLICATIONS : Department of Defence, SA Air Force College, Private Bag X1008, Thaba
Tshwane, 0143 or may be hand deliver at Abraham Kriel Road, Thaba
Tshwane, Centurion or email to saafcolhr@dod.mil.za
NOTE : It is the Department’s intention to promote equity (race, gender and disability)
through the filling of this posts with candidates whose
transfer/promotion/appointment will promote representivity in line with the
numeric targets as contained in our Employment Equity plan.
POST 42/30 : SWITCHBOARD OPERATOR REF NO: MDW 01/42/25/01/A (X3 POSTS)
SALARY : R193 359 – R227 766 per annum (Level 04)
CENTRE : Air Force Mobile Deployment Wing
REQUIREMENTS : A minimum of Grade 12 (NQF Level 4) or equivalent, experience in switchboard
procedures will be an added advantage. Special requirements (Skills needed):
Knowledge on operating a Telephone automatic Switchboard. Language
proficiency in English (written and verbal). Analytical and innovative thinking as
well as problem solving skills. Excellent interpersonal skills. Sound
organisational skills. High level of reliability. Ability to act with tact and
discretion. Good people skills. Excellent telecom operator/ switchboard skills.
Receive and answer incoming calls. Forward calls to the appropriate
division/section/person, answer general enquiries, make calls and keep record
of private calls. Record and maintain a register for security-related purpose.
Note down and give messages to the people. Interpersonal relationships,
audible voice and ability to verbally exchange information requiring helpfulness
and politeness. Member must be able to sit for longer period, work under
pressure, over time and be physically fit.
DUTIES : Ensure that switchboard is properly manned and that relief arrangements are
made when needed so that telephone traffic flows properly and are always in
a proper working order, report all defect and ensure that repairs are done
speedily. Ensure that switchboard apparatus is handled properly to prevent
unnecessary interruption of telephone enquiries. Check private calls and see
to it that costs are recovered. Train new and relief staff. Keep departmental
telephone directory up to date and distribute amendments as and when
necessary. Arrange for the installation and moving of telephones. Record and
maintain a register for security related purposes. Liaise with personnel division
when recruiting and selecting telecom operators. Supervise subordinates.
Assist with the performance assessments/incentives of subordinates.
ENQUIRIES : Maj T. Qwakele Tel No: (012) 351 2567/WO2 N.S. Dithatho Tel No: (012) 351 2773
APPLICATIONS : Department of Defence, SA Air Force Mobile Deployment Wing Snake Valley
Road, Private Bag X1008, Thaba Tshwane, 0143 or may be hand deliver at
Snake Valley Road, 356 JR, Centurion or email to
mobiledeploymentwing@dod.mil.za
NOTE : It is the Department’s intention to promote equity (race, gender and disability)
through the filling of this posts with candidates whose
transfer/promotion/appointment will promote representivity in line with the
numeric targets as contained in our Employment Equity plan
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