Are you looking for a Client Service Officer job with salary of R241 485 per annum in Pietermaritzburg Labour Centre? Knowledge of Unemployment Insurance Act, Regulations, Treasury Regulations, Batho Pele Principles and Customer Care is required. Apply now by sending your application to the Deputy Director: Provision Operations.
POST 34/50 : CLIENT SERVICE OFFICER: UI REF NO: HR4/4/5/60
SALARY : R241 485 per annum
CENTRE : Pietermaritzburg Labour Centre
REQUIREMENTS : Grade 12/ Matric Certificate. Knowledge: Unemployment Insurance Act and
Regulations, Unemployment Insurance Contributions Act, Public Finance
Management Act (PFMA), Treasury Regulations, Batho Pele Principles,
Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission
and Values, Customer Care, Departmental policies, Procedure and guidelines.
Skills: Interviewing, Communication, Listening, Conflict Management,
Computer Literacy, Time Management, Customer Relations, Analytical,
Interpersonal skills, Telephone etiquette, Team player, Innovative, Dedicated
and Assertive.
DUTIES : Process applications for UI benefits. Provide screening services. Provide
capturing services for applications of UIF benefits. Register payment
continuation forms. Provide administrative functions.
ENQUIRIES : Mr M September Tel No: (033) 341 5300
APPLICATIONS : Deputy Director: Provision Operations: P/Bag X9048, Pietermaritzburg, 3200
or hand deliver at 370 Langalibalele Street, Pietermaritzburg.
FOR ATTENTION : Sub-directorate: Human Resources Operations, KwaZulu-Natal
DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 09 October 2023 at 16:00
NOTE : Applications quoting the relevant reference number must be submitted on the
new form Z83, obtainable from any Public Service Department or on the
internet at www.gov.za/documents. Received applications using the incorrect
application for employment (old Z83) will not be considered. Each application
for employment form must be fully completed, initialled and signed by the
applicant. Failure to fully complete, initial and sign this form may lead to
disqualification of the application during the selection process.
All fields of
Section A, B, C and D of the Z83 must be completed in full. Section E, F, G
(Due to the limited space on the Z83 it is acceptable for applicants to indicate
refer to CV or see attached. A recently updated comprehensive CV (with
detailed previous experience) is required. The questions related to conditions
that prevent re-appointment under Part F must be answered. Only shortlisted
candidates will be required to submit certified copies of qualifications and other
related documents on or before the day of the interview following the
communication from Human Resources and such qualification(s) and other
related document(s) will be in line with the requirements of the advert.
Foreign
qualification must be accompanied by an evaluation report issued by the South
African Qualification Authority (SAQA) (only when shortlisted). Applicants who
do not comply with the above-mentioned instruction/ requirements, as well as
applications received late will not be considered. The Department does not
accept applications via email or fax. Failure to submit all the requested
documents will result in the application not being considered. Correspondence
will be limited to short-listed candidates only. If you have not been contacted
within eight (8) weeks after the closing date of this advertisement, please
accept that your application was unsuccessful.
Suitable candidates will be
subjected to a personnel suitability check (criminal record, citizenship, credit
record checks, qualification verification and employment verification). The
Department reserves the right not to make any appointment(s) to the above
post. The successful candidate will be expected to sign a performance
agreement.
The Department is an equal opportunity affirmative action
employer. The Employment Equity Plan of the Department shall inform the
employment decision. It is the Department’s intention to promote equity (race,
gender and disability) through the filling of this post(s)
Client Service Officer Job – UI REF NO: HR4/4/5/60 – Pietermaritzburg Labour Centre
