Quality Assurance Officer at W&RSETA

Quality Assurance Officer at W&RSETA

Quality Assurance Officer: Gauteng South
The Wholesale and Retail Sector Education and Training Authority (W&RSETA) seeks to employ a
Quality Assurance Officer: Gauteng South, who will report directly to the Regional Manager: Gauteng
South and North-West and be based at the Gauteng South Regional Office.

Grading: (Role Band: C4)
Salary: R626 184 (Total Cost to Company per annum)

The role of this position is to:
To provide a professional, efficient and effective quality assurance function and service on W&RSETA
projects in the Region.

Key Performance Areas will include but are not limited to the following:

Effective and efficient end-to-end delivery, execution, coordination and implementation of quality
assurance services on projects and programmes ensuring delivery within specified timelines and
contract specifications

Facilitate accreditation activities, including capacitation of Skills Development Providers (SDPs)
on QCTO accreditation and extension of scope processes

Monitoring and auditing of W&RSETA accredited training providers on legacy qualifications

Facilitate extension of scope of Training Providers on W&RSETA legacy qualifications

Ensure accuracy in the registration and notification of scope for assessors and moderators

Capacitate stakeholders on quality assurance matters and resolve related queries within 48 hours

Conduct Quality Assurance Onsite Monitoring of Projects

Conduct workplace approvals and the Quality Assurance of workplace approvals conducted by
others in relation to the qualification requirements.

Capacitate TVET Colleges on quality assurance and SETA System requirements

Facilitate external moderation of assessment

Verification of learner information and credit uploads (NLRD)

Effective submission of certification requests to Head Office ETQA Unit

Participate in the planning of regional activities and projects

Facilitate MIS training sessions for SDPs

Risk management and fraud prevention

Prepare for internal and external DHET/SAQA/QCTO audits

Full compliance with the relevant legislation and organizational policies and procedures

Prepare and submit monthly reports on quality assurance activities to the Regional Manager &
Senior Project Specialist

Responsible for capacitating the Regional Office Team on quality assurance matters

Participate in Qualifications Assessment Specification / Curriculum Development on the new
QCTO qualifications

Monitor workplace provision in line with quality assurance requirements and learning programme

Conduct 50% onsite external moderation within Projects

Give support to other Business Units in closure of projects

Continuously track, monitor and measure the learner results and performance against set
standards and targets (the number’) in order to timeously implement viable solutions to achieve
targets and to ensure adequate budget availability

Provide formal, standard reporting and feedback ensuring accurate, up-to-date reflection of
project and programme performance.

Conduct site visits to stakeholders for learner / site verification and monitoring

Up-to-date knowledge and intelligence to continuously support service delivery, programme and
project implementation and improve performance

Maintain a close working relationship between and amongst the team to optimally support
performance and deliver on stakeholder needs and requirements

Supports knowledge-sharing, documentation of information and setting of benchmarks for
improved performance

Maintain a good relationship between the different divisions to continuously support performance
and delivery against set objectives

Behaviours and conduct are aligned with the SETA values

Effective, professional communication and dialogue with all Stakeholders

Effectively plan, coordinate, manage and execute ad hoc projects

Minimum Qualifications and Experience:

National Diploma in Public Administration/Public Management/ Human Resources Development

Registered as Assessor / Moderator will be added advantage

5 Years’ experience in a training environment at specialist level dealing with Educational Quality
Assurance

Excellent knowledge and understanding of QCTO, assessment and moderation practices, learning
programme design, E-learning and RPL

Proficient in MS Office, MS Project

External verifier preferred

Exposure to program and material development

Project Management Exposure / Certificate

Knowledge, understanding and appreciation of regulatory and legislative framework within the SETA
landscape

A good knowledge and understanding of the NDP; NSDP; Skills Development Act; NSP; HRDS;
NQF; SAQA Act; QCTO

Instructions to applicants

All applications must be accompanied by certified copies of the ID and all educational qualifications
and they should not be older than 6 months.

Applications received after the closing date, will not be considered.

The Wholesale and Retail SETA reserves the right not to make appointment(s) to the advertised
post(s).

The organisation will give preference to candidates in line with the Employment Equity goals.

NB: Please include the name of the position on the email subject line.

Only applicants who meet the minimum requirements of this position should apply, by forwarding their
CVs for attention: Libokanyo Khumalo (Senior Manager: HR) at recruitment2@wrseta.org.za.

The closing date for applications is 17 August 2026.

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