Pensions Administration Supervisor at SARB

Position Overview

The South African Reserve Bank (SARB) is seeking a Supervisor: Pensions Administration – Operations to oversee the Operations Unit within the Pensions Administration Section. The successful candidate will ensure the accurate, complete, and timely processing of pension-related transactions while maintaining compliance with retirement fund legislation, internal policies, and operational standards.

Key Responsibilities

Operational Management

Plan, assign, and coordinate daily activities within the Operations Unit.
Supervise pension administration processes to ensure compliance with retirement fund legislation, regulations, fund rules, and organisational policies.
Monitor workflow and ensure efficient service delivery within established timelines.
Review and verify pension calculations, system inputs, and data captured by team members to ensure accuracy and completeness.

Stakeholder Engagement

Build and maintain productive relationships with internal and external stakeholders, including members of the SARB Retirement Fund and service providers.
Communicate effectively with stakeholders at various organisational levels regarding pension-related matters.

Compliance and Quality Assurance

Ensure adherence to internal controls, policies, procedures, and regulatory requirements.
Maintain high standards of quality and accuracy in pension administration activities.
Identify opportunities to improve processes, systems, and work practices.

Reporting and Administration

Prepare and submit statutory, regulatory, and internal reports within required deadlines.
Compile reports for the SARB Retirement Fund Board and its subcommittees, ensuring accuracy and completeness.
Maintain proper records and documentation in accordance with governance requirements.

Team Leadership

Manage employee performance and support staff development.
Provide guidance, coaching, and mentorship to team members.
Foster collaboration, accountability, and continuous learning within the team.

Minimum Requirements

Education

Bachelor’s Degree (NQF Level 7) in Financial Management or a related field.

Experience

Two to four years of relevant experience within the financial services industry, specifically in pension administration.
At least one to two years of supervisory experience.

Required Competencies

Technical Knowledge

Pension administration
Taxation principles
Financial services operations
Quality assurance
Performance management
Financial and pension administration systems

Professional Skills

Analytical thinking and problem-solving
Planning and organising
Decision-making and sound judgement
Effective communication
Relationship management
Team leadership and development
Continuous improvement and learning
Managing complexity and ambiguity
Influencing and stakeholder engagement

Personal Attributes

Results-driven
Flexible and adaptable
Resilient under pressure
Collaborative and team-oriented
Committed to professional development

Employment Equity

In support of workforce transformation and diversity objectives, preference may be given to suitably qualified candidates from designated groups. Applications from persons with disabilities are encouraged.

Remuneration

SARB offers a competitive remuneration and benefits package aligned with market standards. The final appointment level will depend on the successful candidate’s qualifications, skills, and experience.

About SARB

The South African Reserve Bank is responsible for protecting the value of the South African currency and promoting balanced and sustainable economic growth. Its key functions include monetary policy implementation, financial stability oversight, prudential regulation, financial market operations, financial surveillance, payment systems management, economic statistics, research, and the issuance of banknotes and coins.

Application Information

Job Reference: 1681
Category: Administration
Location: SARB Head Office, Pretoria, Gauteng
Application Closing Date: 29 June 2026

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