National Consumer Tribunal (NCT) Vacancies

National Consumer Tribunal (NCT) Vacancies

Database Administrator (x2 Position)
Reference: NCT26/DA/002
Location: Centurion
Contract Type: Fixed-Term (3 Years)
Annual Remuneration Package: R555,647.21
Application Closing Date: 03 July 2026 at 16:45

About the Opportunity

The National Consumer Tribunal (NCT) is looking for a qualified and driven Database Administrator to join its ICT team on a three-year fixed-term contract. The successful candidate will play a key role in developing, testing, implementing, maintaining, and documenting database management systems while ensuring data integrity and supporting enhancements to existing business applications.

About the National Consumer Tribunal

Established in 2006 under the National Credit Act, the NCT serves as an independent adjudicative body responsible for resolving consumer and credit-related disputes throughout South Africa. The organisation offers an environment that encourages innovation, professional growth, and meaningful contributions to consumer protection.

Organisational Values

The NCT operates according to the following principles:

• SASSY: Spirited, adaptable, innovative, and confident in addressing challenges.
• Passion and Purpose: Committed to impactful work that advances consumer rights and empowerment.
• Technology-Driven: Focused on leveraging modern technologies and innovative solutions.
• Accessibility: Dedicated to serving consumers nationwide, regardless of location.
• Positive Impact: Striving to improve the lives of South Africans through fair and effective consumer protection.

Key Responsibilities

Database Planning and Management

• Design, develop, and support database management systems aligned with organisational requirements.
• Ensure compliance with ICT enterprise architecture and governance standards.
• Implement data management solutions in accordance with NCT policies and ICT standard operating procedures.
• Maintain data integrity, accuracy, and consistency across business applications.

Database Development and Implementation

• Contribute to defining specifications for database systems and data dictionaries.
• Implement and maintain backup and disaster recovery mechanisms.
• Assess requests for new or modified data requirements and develop practical solutions.
• Apply database patches and updates when required.
• Translate database schemas and project specifications into effective implementation plans.

User Support and Testing

• Assist users with database-related issues and operational challenges.
• Provide database training and technical support to internal and external stakeholders.
• Plan and conduct unit, integration, regression, and user acceptance testing.
• Investigate and resolve database functionality issues through troubleshooting and corrective actions.

Monitoring and Performance Management

• Conduct data analysis to ensure data quality and consistency.
• Troubleshoot database-related technical problems.
• Monitor database security and safeguard organisational data repositories.
• Track and optimise database performance and response times.

System Enhancements and Change Management

• Contribute to technical design and database schema development for projects.
• Support user adoption through effective support planning.
• Participate in change management initiatives.
• Modify and optimise databases to meet evolving business requirements.

Minimum Requirements

• NQF Level 6 Diploma (or equivalent qualification) in Information Technology.
• Two to three years of experience in data management, data analysis, and SQL programming within a Microsoft environment.
• Willingness to be available on a 24/7 on-call basis.

Advantageous Qualifications and Experience

• NQF Level 7 Degree (or equivalent) in Information Technology.
• At least one year of full lifecycle database application development experience.

Knowledge and Skills Required

Knowledge Areas

• Database architecture
• Data integrity standards
• ICT data security principles
• Troubleshooting methodologies
• Data quality management
• Software and database testing methodologies

Skills

• Problem-solving and analytical thinking
• User support and customer service
• System testing and quality assurance
• Performance monitoring and optimisation
• Technical documentation
• Training and knowledge transfer

Additional Information

• Applicants must include the reference number in the email subject line when applying.
• In accordance with the Employment Equity Plan, preference may be given to African Males, Coloured Males, or White Females. Nevertheless, all suitably qualified candidates are encouraged to apply.
• Shortlisted candidates will undergo pre-employment screening and verification checks.
• The NCT reserves the right not to fill the position.
• Late applications will not be accepted.

How to Apply

Interested candidates should submit a detailed CV to recruitment@thenct.org.za.

For enquiries, contact the Human Resources Department on 010 590 5206.

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Software Developer (2 Positions)
Reference: NCT26/SD/002
Location: Centurion
Contract Type: Fixed-Term (3 Years)
Annual Remuneration Package: R674,718.47
Closing Date: 03 July 2026 at 16:45

About the Opportunity

The National Consumer Tribunal (NCT) is recruiting two experienced and innovative Software Developers to join its ICT team on a three-year fixed-term contract. The successful candidates will be responsible for designing, developing, implementing, and supporting software solutions that enhance organisational efficiency and informed decision-making.

The role involves translating business requirements into functional software applications, ensuring compliance with governance frameworks such as the Software Development Lifecycle (SDLC) and COBIT, and managing the complete software development lifecycle from requirements analysis through deployment and ongoing support. Successful candidates will also ensure that systems remain secure, scalable, and fully integrated within the organisation’s technology environment.

About the National Consumer Tribunal

Established in 2006 under the National Credit Act, the National Consumer Tribunal is an independent adjudicative body responsible for resolving credit and consumer-related disputes across South Africa. The organisation offers an environment where employees can develop professionally, embrace innovation, and contribute meaningfully to consumer protection and empowerment.

Our Values and Culture

At the NCT, our work is guided by the following principles:

We Are SASSY

Spirited, adaptable, and courageous. We approach every challenge with creativity, confidence, and enthusiasm.

We Work with Passion and Purpose

Our projects are driven by a commitment to protecting and empowering consumers while creating meaningful outcomes.

We Embrace Technology

We continuously leverage modern technologies and innovative solutions to remain at the forefront of digital transformation.

We Are Accessible

Our services reach consumers across South Africa, ensuring equal access regardless of geographic location.

We Make a Difference

Every contribution helps create a fairer and more consumer-focused society.

Key Responsibilities

Business Requirements Analysis

• Develop implementation approaches aligned with the Software Development Lifecycle (SDLC).
• Ensure software solutions comply with ICT governance frameworks and enterprise architecture standards.
• Develop and support ICT applications in accordance with organisational policies and ICT standard operating procedures.
• Translate business requirements into clear functional specifications.
• Validate requirements with stakeholders to ensure solutions meet business needs.
• Ensure compliance with COBIT 2019 and SDLC methodologies throughout the development process.

Application Design and Development

• Convert business requirements into logical application workflows and process designs.
• Develop process flow diagrams and technical models for software solutions.
• Transform project specifications, database structures, and workflows into detailed coding instructions.
• Design intuitive and user-friendly application interfaces.
• Develop workflow automation solutions that support operational requirements.
• Incorporate audit and compliance controls into application designs.

Documentation Management

• Support users with operational and application-related issues.
• Maintain well-commented and structured program code.
• Produce comprehensive technical documentation and user guides.
• Update documentation whenever system changes occur.
• Develop training materials and user manuals.
• Document and implement change management procedures.

Testing and Quality Assurance

• Develop detailed test plans and test cases for software applications.
• Conduct unit, integration, security, and user acceptance testing.
• Test interactions between applications and database systems.
• Identify, investigate, and resolve software defects.
• Coordinate pilot testing and pre-production validation activities.

Deployment and User Support

• Manage deployments across development, beta, pre-production, and production environments.
• Monitor application and data security controls.
• Implement and maintain version control processes.
• Review and resolve defects before system releases.
• Provide technical support and end-user training on NCT business systems.
• Prepare installation guides and operational manuals.

Reporting and Compliance

• Contribute to reports on software development activities and system performance.
• Monitor project progress against ICT strategic objectives.
• Report on key performance indicators such as system availability, responsiveness, and reliability.
• Contribute to cybersecurity, risk management, and vulnerability assessments.
• Assist with audit-related documentation and compliance reporting.

Minimum Requirements

• NQF Level 7 Bachelor’s Degree in Computer Science, Information Technology, or an equivalent qualification.
• Three to five years’ experience in software design, development, and testing using technologies such as C#, Python, ASP.NET, or similar platforms.
• Availability to participate in a 24/7 on-call support environment.

Advantageous Qualifications

• NQF Level 8 Honours Degree in Information Technology, Computer Science, or a related discipline.
• Knowledge of advanced structured programming techniques.

Required Knowledge Areas

The successful candidate should possess knowledge of:

• Structured software development methodologies
• Software application architecture and design
• COBIT governance compliance
• Software Development Lifecycle (SDLC) practices
• Cloud computing and data architecture
• Cybersecurity and risk management principles
• Programming analytics and reporting tools
• ICT governance frameworks and best practices

Required Skills

Candidates should demonstrate proficiency in:

• Application design and implementation
• Software solution development
• Business process and workflow mapping
• Software testing and quality assurance
• Change and release management
• AI integration within business applications
• Technical documentation and user support
• Governance framework implementation

Additional Information

• Applicants must include the reference number in the subject line of their application email.
• In line with the Employment Equity Plan, preference may be given to African Males, Coloured Males, or White Females. However, all suitably qualified candidates are encouraged to apply.
• Shortlisted applicants will be subjected to pre-employment screening and verification processes.
• The NCT reserves the right not to make an appointment.
• Applications received after the closing date will not be considered.

Application Process

Interested candidates should submit a comprehensive CV to recruitment@thenct.org.za.

For further information, contact the Human Resources Unit on 010 590 5206.

Closing Date: 03 July 2026 at 16:45