21 August 2020, 12H00.No late applications will be considered
NOTE : Requirement of applications: The detailed adverts can be found under the
vacancy section of the GPAA on Applications must be
submitted on form Z83, obtainable on the internet at
(Originally signed). Take note of the disclaimer mentioned on each advert
during COVID lockdown. It is recommended that applications with supporting
documentation, including signed Z83 be emailed to the respective email
addresses indicated on each advert. Ensure that you use the correct
inbox/email. Applications send to the incorrect inbox will be deemed a regret.
Ensure to sign your Z83 before you scan it. A Z83 not signed, will be deemed
a regret. Only send documents related to the requirements in the advert.
Applicants must meet the following requirements: A completed N4, N5 and N6
in the field of studies as indicated on each advert. Must be unemployed
learners, must be South African Citizen; must be between the ages of 18 and

  1. Learners must not have participated on an experiential learning programme
    relevant to the qualification the learner is studying towards – a failure to declare
    will if established lead to an immediate termination of the learnership
    programme contract on account of dishonesty/undue enrichment. Application
    to be completed on a Z83 form and signed. Application must be accompanied
    by a short CV/resume. A copy of the ID document/ID card front and back. A
    letter from the Training Institution. A copy of the logbook where applicable. An
    academic record/transcript and copies of all qualifications including
    matriculation. The candidate must agree to the following: Shortlisted
    candidates must be available for interviews at a date and time determined by
    GPAA. Applicants must note that pre-employments checks and references will
    be conducted once they are short-listed and the appointment is also subject to
    positive outcomes on these checks, which include but not limited to: security
    clearance, security vetting, qualification/study verification, citizenship
    verification, financial/asset record check, previous employment verification and
    criminal record. Applicants will be required to meet vetting requirements as
    prescribed by Minimum Information Security Standards. It is the applicant’s
    responsibility to have foreign qualifications evaluated by the South African
    Qualifications Authority (SAQA). Correspondence will only be conducted with
    the short- listed candidates. If you have not been contacted within three (3)
    months after the closing date of this advertisement, please accept that your
    application was unsuccessful. The candidate must take note of: It is intended
    to promote representativeness through the filling of these posts and the
    candidature of persons whose promotion/ appointment will promote
    representativeness, will receive preference. Disabled persons are encouraged
    to apply. The GPAA reserves the right to cancel the filling/not to fill a
    position/Learnership that was advertised during any stage of the recruitment
    process. The successful candidate will have to sign a performance agreement
    and will be required to undergo a security clearance. For detailed information
    on the internship opportunities that GPAA offers, please go to the GPAA’s
    website –

(12 months contract)
Employee Benefits
SALARY : R208 584 per annum (Level 06) (basic salary) plus 37% in lieu of benefits
CENTRE : Pretoria
REQUIREMENTS : An appropriate three (3) year tertiary qualification (ideally in
administration/finance) with 18 months proven experience in administration or
processing in Retirement fund/Employee Benefits operations environment or
Senior Certificate (ideally with Maths or Accounting as a passed subject) with
3 years proven experience in administration or processing in Retirement
fund/Employee Benefits operations environment NOTE: Candidates who
terminated service at GPAA after 1 January 2012, who have a clear criminal
record and were not dismissed or left due to ill health may be considered.
Preference may be given to candidates with exposure to GPAA Membership,
Payments of Exit cases during the last 12 months, Unclaimed and Unpaid
cases, Pre-verification and Contribution management. MS Office package, with
particular focus on MS Excel. Knowledge of standards and procedures of
claims processing. Knowledge of HR matters. Policy formulation. Stakeholder
management. Analytical thinking. Financial management. Good
communication skills. Attention to detail. Customer orientation. Creative
thinking. Negotiation skills. Logical thinking. Production driven

DUTIES : The purpose of the role is to provide administrative support for the processing
and payments of claims. The successful incumbent will be responsible for a
wide variety of tasks which include the following but not limited to Process
Claims: Review applications/claims received for various types of exits or
claims. Check that all supporting documentation is attached as per the
requirements of the specific claim. Evaluate the member records reflected in
the documentation and update accordingly to ensure accurate information is
reflected. Request member’s information for inclusion in the benefits
application form, where missing information is identified. Process payment of
claims: Review the initial payment, based on a review of the particulars of the
case, routing the calculation last point. Reconcile purchase of service figures,
checking that all outstanding service has been calculated correctly for
payments. Upload supporting documentation for benefit payments, ensuring
accuracy. Checking whether beneficiaries indicated qualify as dependents
according to set criteria, for instructions for payments. Review the calculation
against the information available on the member records, confirming whether
correct or supplying reasons for rejection. Review the summary of rejected
applications/claims; identifying reasons for rejection based on rules of the
various Funds/schemes. Route the rejected applications/claims – in terms of
the standard procedure. Ensure that all exceptions (where applicable) related
to death distributions, service period recognition verification, fraud and risk
issues, contribution adjustments, benefit distribution verification, payment
reversals, unclaimed benefits, standard legal issues and the updating of
banking details have been resolved in accordance with the relevant policies
and procedures. Check that all documentation required for payment is attached
and that the correct benefit is being paid to the member, based on established
criteria. Review the benefit application form and validate the content. Initiate
the payment instruction.

ENQUIRIES : Ms Mapule Mahlangu – Tel No: (012) 399 2639
APPLICATIONS : With the restrictions on social distancing during phases 5 to 2, it is mandatory
to email your application with the relevant supporting documentation to quoting the reference number in the subject
heading of the email.
FOR ATTENTION : Mapule Mahlangu – Recruitment
NOTE : Interviews will be conducted via a virtual medium which will be discussed with
each shortlisted applicant. The applicant should have the necessary data and
equipment for this purpose. Correspondence will only be conducted with the
short- listed candidates. If you have not been contacted within three (3) months
after the closing date of this advertisement, please accept that your application
was unsuccessful. Various positions for Processors (EB Administrators) at EB
Operations (various sub units) are currently available at the Government
Pensions Administration Agency. These positions will be filled on a 12 months