Fidelity Services Group is hiring Receptionst
Receptionst
Fidelity Services Group
- Fidelity Services Group is hiring Receptionst
Durban, KwaZulu-Natal
Permanent
Closing Date 13 March 2024
Job Description
FCS
Reporting to the Branch Manager
The above position is vacant at our CIT Parow Branch. The overall purpose of this position is to assist with receptionist responsibilities at the CIT department.
Minimum Requirements:
- Matric certificate or equivalent
- A clear criminal record
- Computer literate and proficiency in Microsoft Word, Excel and Outlook
- At least 1-2 years’ administration/ receptionist experience
- Excellent verbal and written communication skills
Key Performance Areas (not totally inclusive):
- Answering and screening all incoming calls, transferring calls to the appropriate source where applicable and taking messages
- Maintain and update branch telephone directory
- Escalate enquiries, compliments, complaints and provide feedback to customers as required
- Taking meeting minutes
- Arranging couriers; receiving, sending and distributing mail/ parcels
- Receiving and welcoming of visitors and suppliers
- Scanning staff by means of Instacom
- Ensure compliance with security procedures by monitoring logbooks, issuing visitor passes; monitoring reception and admin area; reporting suspicious activity
- Assisting the Branch with any additional work
- Provide administrative support to the Branch Manager
- Assisting with general office enquiries and office tasks
- Keeping reception tidy at all times
Core competencies:
- Self-development
- Communication skills
- Customer focus
Other Personality Attributes:
- Must be honest and reliable
- Must have excellent verbal and written communication skills
- Must be assertive
- Pay attention to detail
- Customer service and relations
- Ability to work without supervision
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates, Disabled Candidates and Black Female Candidates are encouraged and supported in the FCS team.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
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