DEPARTMENT OF EMPLOYMENT AND LABOUR: CLIENT SERVICE OFFICER (X5 POSTS)
DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this
post with a candidate whose transfer / promotion / appointment will promote representivity in line with
the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 05 June 2026 at 16:00 (walk-in) and 23:59 (online)
NOTE : All attachments for online application must include an application form Z83 and
CV only combined, in PDF and as one attachment. Zipped, IMG and JPEG
documents will not be accepted. indicate the correct job title and the reference
number of the post on the subject line of your email. Use the correct email
address associated with the post. Failure to do so, your application will be
disqualified.
Applications quoting the relevant reference number must be
submitted on the new form Z83, obtainable from any Public Service
Department or on the internet at www.gov.za/documents. Received
applications using the incorrect application for employment (old Z83) will not
be considered. Each post(s) advert must be accompanied by its own
application form for employment and must be fully completed, initialled and
signed by the applicant as instructed below. Failure to fully complete, initial and
sign the Z83 form will lead to disqualification of the application during the
selection process. All fields of Section A, B, C and D of the Z83 must be
completed in full. Section E, F, G (Due to the limited space on the Z83 it is
acceptable for applicants to indicate refer to CV or see attached. However, the
question related to conditions that prevent re-appointment under Part “F” must
be answered and declaration signed.
Only an updated comprehensive CV (with
detailed previous experience if any) and a completed and signed new Z83
application form is required. Only shortlisted candidates will be required to
submit certified copies of qualifications and other related documents on or
before the day of the interview following the communication from Human
Resources and such qualification(s) and other related document(s) will be in
line with the requirements of the advert. Non-RSA Citizens/Permanent
Resident Permit holders in possession of foreign qualifications must be
accompanied by an evaluation report issued by the South African Qualification
Authority (SAQA) (only when shortlisted).
The Department does not accept
applications via fax. Applicants who do not comply with the abovementioned
instructions/ requirements, as well as applications received late will not be
considered. Failure to submit all the requested documents will result in the
application not being considered. Correspondence will be limited to shortlisted
candidates only. If you have not been contacted within eight (8) weeks after the
closing date of this advertisement, please accept that your application was
unsuccessful.
All shortlisted candidates, including the SMS, shall undertake
two pre-entry assessments. One will be a practical exercise to determine a
candidate’s suitability based on the post’s technical and generic requirements
and the other must be an integrity (ethical conduct) assessment. The
requirements for application of Senior Management Services (SMS) include
the successful completion of an SMS Pre-entry programme (Nyukela) as
endorsed by the National School Government (NSG). Prior to appointment, a
candidate should therefore have proof that they have registered for the PreEntry Certificate and have completed the course.
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The cost for Nyukela is at the
applicant’s own expense. The course is available at the NSG under the name
Certificate for entry into SMS and the full details can be obtained by following
the below link: https://www.thensg.gov.za/training-course/sms-preentryprogramme/. For all SMS appointment, the selection panel will
recommend suitable candidate (s) to attend generic managerial competencies
using the mandated DPSA SMS competency assessment tools. Suitable
candidates will be subjected to a personnel suitability check (criminal record,
citizenship, credit record checks, qualification verification and employment
verification).
Please note by responding to the advertisement, you consent to
the collection, processing, and storing of your Personal Information in
accordance with the Protection of Personal Information Act(POPIA) Your
information will be used soley for the purpose of this promotion and will not be
shared with third parties without prior consent unless required by law. The
Department reserves the right not to make any appointment(s) to the below
advertised post(s).
The successful candidate will be expected to sign a
performance agreement. The Department is an equal opportunity affirmative
action employer. The Employment Equity Plan of the Department shall inform
the employment decision. It is the Department’s intention to promote equity
(race, gender and disability) through the filling of this post(s)
MANAGEMENT ECHELON
POST 16/37 : CLIENT SERVICE OFFICER: PUBLIC EMPLOYMENT SERVICES (X5 POSTS)
SALARY : R280 278 per annum
CENTRE : Labour Centre: Gqeberha Ref No: HR4/4/1/01 (X3 Posts)
Labour Centre: KwaMaqoma Ref No: HR4/4/2/10 (X1 Post)
Labour Centre: eMaxesibeni Ref No: HR/4/4/1/56 (X1 Post)
REQUIREMENTS : Grade 12/ National Senior Certificate. Valid driver’s licence will be an added
advantage. Knowledge: Departmental Policies, Procedures and guidelines,
Labour Legislation and Regulations, Employment Services Act, Public Service
Act and Regulations, Batho Pele principles. Skills: Computer literacy,
Communication, Interpersonal, Problem Solving, Listening, Telephone
etiquette, Interviewing Skills, Ability to interpret legislation.
DUTIES : Render registration services of work-seekers on ESSA. Render registration
service of work and learning opportunities on ESSA. Refer work seekers for
Employment Counselling services. Provide administrative support with the
placement of work seekers in work and learning opportunities. Render general
administrative duties and participate in advocacy sessions as and when
required.
ENQUIRIES : Mr SC Mshumpela Tel No: (041) 506 5000 (Gqeberha Labour Centre)
Mr TD Mgudane Tel No: (046) 645 7700 (KwaMaqoma Labour Centre)
Ms L Nongena-Sigedle Tel No: (039) 254 0282 (eMaxesibeni Labour Centre)
APPLICATIONS : Deputy Director: Labour Centre Operations: Private Bag X6045, Gqeberha,
6000 or Hand deliver at 116-134 Govan Mbeki Avenue, Central, VSN Building,
Gqeberha, 6000 or Email at Jobs-ECPLZ@Labour.gov.za
Deputy Director: Labour Centre Operations: P O Box 538, Fort Beaufort, 5720
or Hand deliver at 529 Alice Road, Fort Beaufort, 5720 or Email at JobsECFOB@labour.gov.za
Deputy Director: Labour Centre Operations, Private Bag X530, eMaxesibeni
,4735, Hand deliver at No 52 Church Street eMxesibeni 4735. Email: JobsECMTA@labour.gov.za
NOTE : White Males, White Females, Coloured Males, Coloured Females, Indian Males, Indian Females are encouraged to apply.
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