Career Opportunities: Facilities Coordinator (2921)

 Job Description

Facilities Coordinator

TO	SANRAL Staff / External (www.nra.co.za)
REPORTS TO	Supervisor: Facilities & Maintenance
GRADE	C2
SALARY	Market-related
LOCATION	SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
APPOINTMENT TYPE	Permanent

POSITION OBJECTIVE:

The Facilities Coordinator is responsible for providing operational, administrative, and coordination support to ensure the effective functioning of SANRAL’s Central Operations Centre facilities. The role focuses on maintaining accurate documentation, managing service desk requests, coordinating service providers, and supporting the implementation of facilities management procedures and maintenance schedules. The incumbent ensures that facilities operations run efficiently by overseeing contractor assignments, monitoring service delivery, maintaining asset records, and assisting with audits, reporting, and compliance processes.

MINIMUM REQUIREMENTS:

A senior Certificate (Grade 12 Matric).
A minimum of five (5) years relevant experience.

ADVANTAGEOUS:

Basic facilities management training.
Knowledge of building maintenance & soft services.
Experience with asset management systems or CAFM software.
Understanding of contractor management practices.
Basic knowledge of OHS in relation to facilities operations.

TECHNICAL COMPETENCIES:

Knowledge of facilities operations, building maintenance, soft and hard services, and service provider coordination.
Understanding of asset lifecycle processes, including tracking, updates, maintenance scheduling, and record keeping.
Ability to support preventive, routine, and reactive maintenance activities.
Knowledge of how to apply and support organizational facilities policies, procedures, and standards.
Familiarity with internal reporting structures, compliance documentation, and environmental audits.
Ability to monitor contractor performance, verify adherence to service-level requirements, and confirm work completion.

Latest Vacancies:

KEY RESPONSIBILITIES:

Operational

Manage all facilities documentation and filing via the centralized Electronic Document Management System.
Update Facilities documentation (OMP, plans, procedures) with input from the Facilities Supervisor.
Ensure standardized use of forms, templates, and the EDMS by facilities staff.
Coordinate all facilities incidents logged via the service desk, ensuring correct assignments to sub-contractors.
Manage facilities helpdesk telephone calls and log incidents on the service desk.
Close daytime service desk calls in a timely manner.
Create purchase requisitions and process supplier invoices for payment.
Support the Supervisor: Facilities & Maintenance in compiling and reviewing facilities procedures and work instructions in line with company policy.
Maintain the Contractual Management Calendar for facilities and issue reminders for submissions (OMP, procedures, and plans).
Provide soft services to Customer Service Centres, COC, and Dalpark.
Check quality of on-site work under supervision of Facilities manager.
Facilities assets management.

Key Service Area

Assign calls to sub-contractors for action.
Issue and ensure correct assigning of all tickets to various subcontractors.
Provide service delivery in a timely and efficient manner.
Maintain and update all maintenance schedules and direct all updates to the relevant personnel.
Assist with report compilation from shared information.
Conduct weekly and monthly inspections and spot checks of services rendered by service providers.
Attend regular operational and management meetings with relevant sub-contractors and provide status of service delivery to Management.
Take remedial action as required and update all status reports on system.

Compliance and Reporting

Maintain complete, accurate, and up-to-date records of all interactions and decisions.
Assist with internal or external audits by providing documentation and clarifications.
Conduct assets audit and maintain assets registers for all facilities assets.

EMPLOYMENT REFERENCE CHECKS

Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.

Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.

EMPLOYMENT EQUITY

Appointments will be made in accordance with SANRAL’s Employment Equity plan.

SANRAL reserves the right not to fill any position

Closing date for applications: 1 April 2026

Please note that feedback will be given to shortlisted candidates only.

Apply now

Facilities Coordinator at Sanral