WARD ADMINISTRATOR

WARD ADMINISTRATOR – EMERGENCY UNIT
Division HOSPITAL
Location NETCARE AKASIA
Reporting structure NURSING MANAGER
Closing date 21 DECEMBER 2021
ROLE SUMMARY
The incumbent will be responsible for the co-ordination of all secretarial work in the ward.
The Ward Secretary/ Ward Administrator/ Business Administrator (Wards) is also responsible for receiving all
new patients, visitors, and doctors in the ward and to make them feel welcome.
The incumbent will further be required to assist the ward staff and the Unit Manager.
KEY WORK OUTPUT AND ACCOUNTABILITIES
 Answers the telephone in a friendly and professional manner
 Takes messages for staff, patients and doctors
 Admit the patient into the ward
 Ensure all new admissions are on the patients name board with the time and date of theatre
 Welcome the patient
 Take the patient to his/her room
 Ensure the patient receives a ward information form
 Place the required stickers in the bulletin book
 Ensure suitable arrangements are made with the ward that patient is being transferred to or from
 Complete the transfer form
 Inform the relevant nursing staff about transfer arrangement
 Update patient name board with time of transfer and where patient is from or going to
 Ensure the doctor and the patients families are informed of the transfer
 Discharges may only occur once the Doctor has given his consent in writing
 Inform the patients family of discharge when requested
 Ensure a Customer Satisfaction Index (CSI) form is completed by the patient
 Assist with staff shift planning in the ward if required
 Complete and update “Monthly Register” for learners
 Ensure that the nursing staff are informed of new memorandums distributed by the business
 Take minutes of staff meetings
 Complete emergency plan for staff in the ward
 Co-ordinate staff meal tickets
 Ensure all billing is up to date on SAP
 Capture required data onto SAP
 Keep patient diet list up to date
 Ensure the delivery of flowers to patients
 Ensure lab results are filed in the patients file
 Ensure stock levels are at the required levels (stationery and ward stock)
 Complete job cards
 Ensure that the nurse’s station & ward reception area is neat and tidy at all times
 Ensure that patients statistics are captured and a “clinical audit” form is complete
 Assume responsibility for own personal and professional development
 Keep up to date with Netcare’s evolving policies and procedures
SKILLS PROFILE
EDUCATION
 Grade 12 or equivalent NQF Level 4 Qualification
 Secretarial Qualification
WORK EXPERIENCE
 2-3 years experience in a secretarial position
KNOWLEDGE
Computer literate
Knowledge of SAP IS-H is advantageous
NETCARE IS AN EQUAL OPPORTUNITY EMPLOYER
The Company’s approved Employment Equity plan and targets will be considered as part of the recruitment
process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of people
with disabilities.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
inga.kamzembe@netcare.co.za
or alternatively fax application details to Fax number 0862984570
Please note:
 Please note that reference checks for internal applicants will be conducted with the current and past
Netcare direct line managers of the applicant and the relevant Netcare HR Managers. Employees are
therefore encouraged to discuss internal job applications with their direct line manager to ensure that the
line manager is aware of the application.
 The terms and conditions of employment relating to the function which you have applied for will be based
on those that exist in the Division within which you will be employed.
 In the event of a candidate having any disability that may impair the individual’s ability to perform the job
function, the candidate must kindly inform the employer so that an assessment for reasonable
accommodation can be made.
 By applying for this position and providing us with your CV and other personal information, you are
consenting to the information being used for the specific purpose for which it was provided, which is
recruitment purposes and possible appointment purposes (should you be successful). Please note that your
information will be processed for recruitment purposes only or for such purposes relating to assessing the
establishment of an employment relationship with yourself, and this will be done in accordance with the
applicable data protection and privacy legislation. We confirm that such information will not be used for any
other purpose without obtaining your prior consent.
 If your application is not successful, we retain your CV and other information provided for a period of
6 months after which it will be destroyed in a secure manner. If you object to your information being used in
accordance with the aforementioned clauses, please indicate your objection and we will immediately
destroy your personal information in a secure manner.