SASRIA

Receptionist/Switchboard Operator
DETAILS
Closing Date
2024/01/18

Reference Number
SAS240105-2
Job Title Receptionist/Switchboard Operator
Job Type Permanent

Division People Management
Department Human Capital Operations
EE Occupational Levels Level 2 & 3: Semi-skilled

Location – Town / City Sandton
Location – Province Gauteng
Location – Country South Africa

Job Advert Summary

The purpose of the position is to render effective and professional administrative services to the Sasria and its stakeholders.

Handle all queries efficiently and in the most appropriate and professional manner possible.

Answer calls on switchboard efficiently and promptly while maintaining a professional demeanour.

Minimum Requirements
Minimum qualifications:

Senior Certificate (Grade 12 or equivalent).

Recognition of Prior Learning (RPL).

Minimum Experience:

At least 3 or 5 years as a receptionist/switchboard operator, or 5 years in facilities or Office Administration/Co-ordinator/Assistant environment.

Duties and Responsibilities

Attitudinal disposition when answering the calls per Sasria approved standard.

Answer calls on switchboard efficiently and promptly while maintaining a professional demeanour.

Level of compliance with appropriate standards2 for collecting and communicating (forwarding) messages.

Re-route calls to various departments/staff.

Handle all queries efficiently and in the most appropriate and professional manner possible.

Keeping record of non-Sasria related calls.

Arrange relief person when other receptionist is out of the office (for lunch breaks, when attending meetings).

Welcome visitors.

Ensure re-routing of hand delivered mail, parcels and mail collected from the post office to various departments and Managers.

Control of the Post Register.

Request for Quotations in respect of stationery, groceries as per procurement policy.

Capture PR on system in respect of stationery and groceries as per the procurement policy.

Update internal extension telephone list and forward to relevant staff and copy to security at reception.

Health and Safety representative (various duties, booking training, scheduling meetings, etc).

Perform any reasonable task as and when required by the Facilities Team Leader.

Receptionist/Switchboard Operator at Sasria