Receptionist at Life Healthcare

Receptionist

Facility: Life Eugene Marais Hospital

Introduction

A vacancy exists for a Receptionist based at Eugene Marais Radiology, reporting to the Line Manager. The successful candidate will be responsible for capturing patient information, make bookings, check medical aid validity, take payments.Critical Outputs

• Telephone answering duties as per LHC policies.
• Providing a prompt, courteous service to all patients, visitors, wards, doctors, colleagues and other hospitals.
• Improve patient satisfaction and patient centricity.
• Adhering to all related protocols.
• Be able to self-manage work load, but also work effectively in a team environment.
• Need to be able to perform under pressure.
• Friendly disposition.
• Needs to be result orientated, pays attention to detail, has excellent interpersonal as well as communication skills.
• Record patient details onto computer system accurately.
• Ensure that the throughput of patients for procedures is maintained at a steady pace with as little delay as possible.
• Ensure patient details are correct every time they undergo an x-ray.
• Ensure, if possible, that all patients are attended to on the day.
• To take payments and cash up daily.
• Provide a professional first class customer focused Reception service. 
• Dealing with a wide variety of people and queries in a helpful and courteous manner, being sympathetic to the various needs of the staff and visitors.
• An environment conducive to efficiency and productivity is created and always maintained.
• The working environment is kept free of hazards and clutter.
• Assist with Accounts and Account queries.
• Any other duties that may be required from time to time.

Requirements

• Matric / Grade 12
• Fully computer literate with well-developed skills in email and relevant software programs
• Ability to perform after hours work, weekend work and night shifts.
• Own transport or a valid driver’s license is essential.
• Ability to work with people.
• Able to work alone.
• Able to work under pressure.

Competencies

• Problem-solving/analysis
• Planning & organising
• Pays attention to detail
• Excellent interpersonal and communication skills is needed
• Resilience
• Verbal & written communication
• Teamwork
• Customer responsiveness
• Attention to detail
• Ability to work under pressure
• Building relationships
• Organisational awareness
• Drive & energy
• Excellence orientation
• Ethical behaviour
• Commitment towards continuous improvement
• Ability to work independently
• Good time management
• Honesty and reliability

Email: Careers.Emh@lifehealthcare.co.za

Closing date: Friday, October 23, 2026