Office of the Ombud for Financial Service Providers – Finance Graduate Programme 2021/2022


The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established in terms of the
Financial Advisory and Intermediary Services Act, 37 of 2002 (the FAIS Act). Its objective is to consider and
dispose of complaints in a procedurally fair, informal, economical and expeditious manner, and by
reference to what is equitable in all circumstances. The FAIS Ombud offices are located in the east of
Pretoria in Gauteng.


The purpose of the Graduate Trainee Development programmes is to groom the most deserving members
of our society and expose them to the working environment. The rationale behind this initiative is to train
and empower graduates who have just come out of tertiary institution and do not necessarily have
previous work experience. The duration of the programme is twelve (12) months.

Benefits of programme:
In an effort to prepare the Graduate Trainee for life after the program, the training program will look to
provide the participant with the following skills:
 Workplace Etiquette;
 Stakeholder relationship;
 Communication skills;
 Teamwork skills;
 Analytical Skills; and
 Problem-Solving Skills.

The ideal candidate should have the following:
 Be an unemployed South African graduate;
 Hold a Bachelor’s degree in Commerce (Accounting)/ Diploma in the Accounting field;;
 Have completed their course work and are looking for in-service training.
Interested parties are welcome to forward their CVs to e-mail address: Applications@faisombud.co.za.
NB: All applications must include an academic transcript. The closing date for applications is 07 February

  1. Inquiries must be directed to Ms Mpho Diako on 012 762 5000
    The successful candidates will be remunerated during this period, however, the details of the
    remuneration will be communicated during the interview process.
    In accordance with the FAIS Ombud’s Recruitment Strategy, preference will be given to candidates from
    designated groups.
    Applications from people with disabilities are encouraged.
    Only short listed candidates will be contacted.
    Should you not hear from us within three (3) months after the closing date, please consider your
    application unsuccessful.
    We reserve the right not to make an appointment

Call 0800 111 509 to anonymously report incidences of fraud at the FAIS Ombud
Fairness in Financial Services: Pro Bono Publico
Kasteelpark, 2nd Floor, 546 Jochemus Street, Erasmuskloof, Pretoria
P O Box 74571, Lynnwood Ridge, 0040
Phone: (012) 762 5000; Fax: (012) 348 3447 / (012) 470 9097 Sharecall 086 066 3274
www.faisombud.co.za