Netcare Medicross: Receptionist
Role Summary
Medicross Healthcare Group is a value driven organisation with a firm commitment to
providing patients and their families with a holistic approach to primary healthcare of
the highest quality and is underpinned by our professional service.
The Receptionist has exceptional interpersonal communication skills and is the often
the first point of contact to the visitors and patients of the Clinic. The Receptionist is
responsible for the complete admissions process and handling of associated queries
with various stakeholders.
As a receptionist, you are required to be a Brand Ambassador by providing the best
and safest person-centered quality customer service whilst living our values of CARE,
TRUTH, PARTICIPTION, COMPASSION and DIGNITY.
The incumbent will be required to provide quality customer services aligned to the
overall business strategy, which is inclusive of administrative, switchboard, billing and
pay point responsibilities.
A detailed job description will be discussed with successful candidates.
Inherent Requirements
Matric or equivalent NQF level 4 qualification.
Higher certificate – NQF level 5.
Previous reception experience (minimum 1 – 2 years) in hospital/clinic environment.
Intermediate computer skills (MS Word, Outlook, Excel).
Knowledge of Medical Schemes.
Application process
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
pcdrecruitment@netcare.co.za
By applying for this position and providing us with your CV and other personal information, you
are consenting to the information being processed for possible recruitment and selection
purposes only or for such purposes relating to assessing the establishment of an employment
relationship with yourself, and this will be done in accordance with the applicable data protection
and privacy legislation.
We confirm that such information will not be used for any other purpose without obtaining your
prior consent.
Kindly note that only shortlisted candidates will be contacted. Applicants who have not been
contacted within 30 days after the closing date of this advert should consider their application as
unsuccessful. We will retain your CV and other information provided on our electronic system for
12 months.
If you object to your information being used in accordance with the aforementioned clauses,
please indicate your objection, and we will immediately securely destroy your personal
information.
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