National Credit Regulator (NCR) Vacancies

National Credit Regulator (NCR) Vacancies

Position: Compliance Officer (CP)
Paterson Grade: C- Lower
Salary ranges from: R159 100 – R302 300
Ref: CPCO/02/26

The suitable candidate must hold a Bachelor of Commerce/BCom Law or LLB.
An advanced qualification and/or certification in Compliance will be an added advantage.
A minimum of 2 relevant working experience in the financial, regulatory or compliance
environment is required.
Must have a licence.

Duties:
The successful candidate will be responsible for monitoring compliance with the National
Identifying credit providers who are non-responsive and planning all logistical requirements
to conduct onsite visits and recommend corrective measures to address identified areas of
non-compliance.
Drafting compliance monitoring reports.
In line with the NCA, ensure that enforcement steps are taken where non-compliance is
identified.
Monitoring submissions and analysing statutory reports.
Conducting workshops to Credit Providers and Alternative Dispute Resolution Agents as and
when required.
Preparing draft information/data requests as and when required by Management.

Knowledge:
National Credit Act.
Broad-based knowledge of registration laws, rules and regulations.
Compliance regulatory framework.
An understanding of the South African credit market.

Skills:
Computer literate
Report and letter writing skills.
Detail orientated
Presentation skills
Good communication skills verbal and written.
Must have strong personal and professional ethics.
Ability to work under pressure.

Closing date: 26 February 2026

The National Credit Regulator is an equal opportunity organisation which offers competitive market
related packages. Suitable persons should send a detailed CV quoting the relevant reference number
to: EST-Recruitment@ncr.org.za

Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make anappointment. By responding to this advert, you acknowledge that you will be subjected to a security vetting process.

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Position: Desktop Technicians X8
(12 months fixed-term contract appointment)
Paterson Grade: B – Upper
Salary ranges from R 103 300 – R 185 900 maximum

Requirements:
 The successful candidate must hold a National Diploma in Information Technology or
Informatics/Information Systems or similar qualification on SAQA level NQF6 coupled with 3-6 months
practical experience in ICT Technical Support/ End- User Support.
 The following Certificates A+, N+ and or MCSA/MCSE and ITIL Foundation Certificate will be an
added advantage.

Duties:
 Providing technical support, answering support queries either walk-ins or via phone or email.
 Maintaining a high degree of customer service for all support queries and adhere to policies and
procedures.
 Taking ownership of user problems and be proactive when dealing with user issues.
 Logging all calls on the call logging system and maintaining full documentation.
 Responding to enquiries from clients and resolve any hardware or software problems.
 Maintaining a log of any software or hardware problems detected.
 Supporting users in the use of computer equipment by providing necessary training and advice.
 Escalating more complex service issues to the relevant IT personnel.
 Troubleshooting & Problem Solving of workstation related problems.
 Maintaining Asset Register of all IT equipment in the department.
 Managing and maintaining workstations 10/11,
 Implementing workstations (8, 10, 11).
 Implementing and supporting of MS Office products including but not limited to MS Word, MS Excel,
MS Outlook, and MS PowerPoint.
 Installing and Supporting of Network & Local Printers.
 Creating and Removing users on Microsoft Active Directory
 Preventative maintenance

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Knowledge:
 HP Desktops, laptops support and troubleshooting.
 PC Integration and connectivity (TCP/IP technology).
 Basic knowledge of ICT security standards and requirements.
 Windows server Administration.
 Active Directory, Exchange Server.
 Windows Operating Systems (10, 11).
 Microsoft Office (2013 – O365).
 Knowledge of ICT Helpdesk system (Management and distribution of calls (escalations).
 ICT Documentation management (filing of ICT forms and other related documents).
 Knowledge of backup technologies.
 Basic Cisco knowledge will be advantageous.
 Local area network (LAN) Support.
 Basic applications support.
 Basic SQL knowledge.

Skills:
 Customer focused and fast response time
 Team player and problem solver by nature.
 Process and procedure driven.
 Troubleshooting skills in Microsoft desktop technologies.
 Effective stress and time management skills.
 Efficient communications skills.

Closing Date: 25 February 2026

The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages. Suitable persons should send a detailed CV quoting the relevant reference number to: COM-recruitment@ncr.org.za

Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment.