Mustek: Administrator: Telesales (Midrand)
Administrator: Telesales (Midrand)
Mustek
Midrand
Job Ref #: MK-56
Industry: Admin/Office Support
Job Type: Permanent
Positions Available: 2
Job Description
Purpose:
To sell over the telephone to existing and potential clients and ensure sales targets are achieved, utilising established best practise customer service methods.
Responsibilities:
Ensure that no more than 2 complaints are lodged monthly (telephonic or written).
Meet the adequate level of contact with existing accounts as may be necessary to maintain/increase levels of business activity.
Actively work towards the company values.
Ensure the customers/client care policies are adhered to always Ensure professional customer/client interaction always.
Constantly seek out new revenue generating opportunities to ensure that company targets are met.
Quote clients in timeously.
Provide support to clients.
Job Requirements
Qualifications and Experience:
Matric.
Tertiary Sales and/or Marketing qualification would be advantageous.
1 year experience at a similar level required.
Skills and Knowledge:
Computer knowledge, specifically MS office applications.
Basic knowledge of budgeting, sales/marketing principles, etc.
ICT industry knowledge.
Good verbal and written communication skills.
Excellent phone etiquette.
Negotiation skills.
Computer literacy.
Ability to work independently or as part of a team.
Knowledge of products.
Knowledge of systems and processes.
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