merSETA Client Liaison Administrator X10
The Manufacturing, Engineering and Related Services Sector Education and Training Authority
(merSETA,) is a Schedule 3A public entity established in terms of the Skills Development Act (Act
No. 97 of 1998) Registration Number 17/merSETA, /01/04/20 to facilitate skills development for the
Metal and Engineering, Motor Retail and Components Manufacturing, Automobile Manufacturing,
Plastics Manufacturing and New Tyre Manufacturing Sectors Automotive Components
Manufacturing Chamber.
EXTERNAL ADVERT
We have excellent opportunities for the following professionals to join the Client Services Unit.
Client Liaison Administrator (B5) X10
Reference Number: CLA/WC/24/10/25
Salary Level: R28 039,77 pm
FIXED-TERM CONTRACT: 6 MONTHS
Western Cape Regional Office
Purpose: The position is responsible for providing effective, efficient, and comprehensive administration,
secretarial and support service to the regional office central liaison, regional stakeholders, and managers to ensure that training and development initiatives in the regions are appropriately facilitated.
Key Responsibilities
The ideal candidate should be able to fulfill and perform the following key accountabilities and
responsibilities:
Sound, effective, and efficient administration of all records and information including to
enable easy accessibility, accuracy, and comprehensiveness of information.
Professionally attend, handle and response to all Stakeholder queries ensuring amiable and
timeous resolution
Completing Learner Registrations accurately and timeously ensuring all required information is
captured accurately and according to procedure
all information required is attached and saved for easy accessibility
Efficiently and effectively perform secretarial duties to support sound regional administration
Advise and support stakeholders on processes, procedures, and information relating to skills
development issues
Ensure the execution of project initiatives including ad-hoc projects, providing regional assistance
to all merSETA, projects
Maintain efficient office management processes aligned with secretarial best practices, involving
record-keeping systems, correspondence, communication, and payment requisitions
Accurate capturing of information on the system, ensuring the database is kept up to date
Efficiently and effectively generate reports as required to assist the office in achieving its
targets ensuring accuracy of information
Effectively and timeously administer all aspects of the suspension process for Apprentices and
Learners
Continuously track, monitor, and measure individual performance against set standards and
performance targets.
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Qualifications and Experience
A 3-year Diploma (NQF Level 6) in one of the following fields—or an equivalent NQF Level 6
qualification that matches a 3-year Diploma in these areas:
➢ Business Administration
➢ Office Administration
➢ Commerce
➢ Project Management
➢ Training and Development
1 year experience in Administration and Customer Relations is essential
Knowledge and Skills
Problem-Solving Skills
Customer Service Orientation
Technical Skill and Competence
Attention to Detail Skills
Collaboration skills
Communication Skills
Computer literacy with solid knowledge of MS Word, Excel, Outlook, and Database
Knowledge and understanding of Skill Development Legislation
Offer
The merSETA, offers a competitive salary package and an opportunity to work with a dynamic and diverse
team. If you meet the requirements and are interested in this exciting opportunity, please submit your
application for consideration
CLOSING DATE: 24 OCTOBER 2025
The merSETA is an equal opportunity employer and preference will be given to suitably qualified Affirmative Action Candidates and People Living with Disabilities in line with the Employment Equity Plan.
To apply for this opportunity, submit a fully completed job application form, a detailed curriculum vitae with three references, clearly quoting the Reference Number only as a subject in the email: recruitment@merseta.org.za
Only short-listed candidates will be contacted. Should you not be contacted within 2 months after
the closing date, please know that your application was not successful.
The merSETA reserves the right not to make an appointment.
NB: All applications without quoting “the Reference Number” in the subject line will be automatically disqualified Applicants are urged to follow all instructions as outlined in the advert when submitting
their applications.
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