General Assistant: Cleaning & Food Aid at SARS

General Assistant: Cleaning & Food Aid at SARS

Career Opportunities: GenAssistant: Cleaning & Food Aid Serv (11090)

Position Reports to:    Manager: Taxpayer Services

Division:                        Taxpayer Engagement         

Location:                         Western Cape

Advert Closing Date:   12 May 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue and protects the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country   Integrity is key to the organisation.

Job Purpose

To maintain Regional Corporate Real Estate (CRE) buildings/infrastructure by ensuring that all operational maintenance and facilities objectives are achieved.

Education and Experience

Basic Literacy

Job Outputs:

Process

• Assist with arrangements and serve tea/coffee for official meetings and be responsible for clean water, glasses, and bottles in conference rooms.
• Assist with completion of the order/ stock requisition in respect of short kitchen stock and unpack stock when it arrives.
• Perform cleaning duties according to agreed quality standards and time parameters.
• Prepare all serving utensils, food, and beverages prior to the commencement of meetings and clean up after an event (clearing and washing up).
• Prepare tea and other refreshments for meetings and functions when required.
• Serve tea and coffee on time and control kitchen stock [coffee, tea, milk, sugar, cleaning materials, etc] and update responsible person when stock levels are low.
• Wash dishcloths and wash kitchen cupboards, fridge, microwave oven when necessary.
• Adhere to and apply changes to own work processes as instructed.
• Communication of progress on requests.
• Ensure quality of work content, minimise mistakes and improve quality and service.
• Plan and organise own work tasks within area of work.
• Report on daily task activities to provide timely information for decision making.
• Resolve problems and report issues.

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Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.

People

• Ask for support or training to improve the quality and standard of own work.
• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.

Finance

• Perform own work well to reduce costs and save money.

Client

• Understand job service requirements in order to meet client expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Reporting

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Apply now