Gauteng Department of Health – Assistant Nurse / Courtesy Officer (x5)

The Provincial Government of Gauteng is committed to the achievement and maintenance of diversity and equity in employment, especially in respect of race, gender and disability.
The specific reference number of the post must be quoted; failure to comply with these instructions will disqualify applications from being processed.
Department of Health
Dr. George Mukhari Academic Hospital
Assistant Nurse / Courtesy Officer
Directorate Quality Assurance
Package R 132 525 Per annum plus benefits
Requirements Grade 12 certificate or equivalent qualification. Qualification that allows registration with SANC as Nursing Assistant. At least 1 years’ work experience in a heath sector environment. Computer literacy (MS word, MS Excel, and MS PowerPoint) will be added advantage. The applicant must be able to work efficiently under pressure.Knowledge on customer care services and health promotion in the Health Sector environment will serve as an advantage

The applicant must have ability to interact with diverse stakeholders, health care users and givers. Problem solving skills, Good interpersonal relations, ability to work under pressure. Good verbal and written communication as well as interpersonal skills. Ability to work independently and consult where necessary 

Provide health promotion activities which include: Health education about health condition, prevention and treatment. Provide training on Batho Pele principles, complaints and patients’ rights. Screening of patients in the queue/waiting areas. Daily monitoring of patient waiting time and collecting data manually. Conducting of Patient Experience of care surveys.

Queue management. Perform the customer care duties as delegated by the supervisor. Comply with all the relevant prescripts and regulations. Weekly collection of Daily opinion of care tools. Provide effective and efficient service to clients and their relatives.  

The Provincial Government of Gauteng is committed to the achievement and maintenance of diversity in employment, especially of race, gender and disability. Application must be submitted on Z83 form obtainable from any Public Service Department or from the website and must be completed in full. Recently certified copies of qualifications, ID copy and a CV must be attached.

The specific reference must be quoted. Applications can be delivered to: Dr George Mukhari Academic Hospital, 3111 Setlogelo Drive Ga-Rankuwa, 0208, Nurses Home Block 13 (HR Registry) or posted to Dr George Mukhari Academic Hospital, Private Bag Z422, Pretoria 0001 or apply online at It is legislative requirement that all newly appointed staff members are subjected to Personnel Suitability checks (PSC)- Verification, upon appointment within the Department.

This verification process entails reference checks, identify verification, qualifications verification, criminal record checks. Successful candidate will be subjected to OHS medical surveillance as required by HBA regulations within OHS Act 85 of 1993.Correspondence will be limited to shortlisted candidates only.

Enquiries Mrs. BS Moruapheko – 012 529 3409
Number of Posts 5
Closing Date 2020/05/29
Criteria Questions
Do you have Grade 12 certificate or equivalent qualification?
Do you have a Qualification that allows registration with SANC as Nursing Assistant ?
PLEASE NOTE: Due to the large number of applications we envisage receiving, applications will not be acknowledged, If you do not receive any response within 3 months, please accept that your application was not successful.