Discovery Health: Skills Programme Learner
Skills Programme Learner
Business Unit: Discovery Central Services
Function: Call Center / Contact Center
Discovery Health (ECP Service Team)
Skills Programme
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose of the role
This is a Skills Programme for people with disabilities and is designed to address the fundamental mathemetical literacy Unit standards at NQF level 4. This will ensure that the learner meets the entry criteria to the Long term Insurance Learnership. The programme consists of three (3) credit bearing unit standards and workplace readiness modules.
Areas of responsibility may include but not limited to
Call Centre: Medical Aid client servicing, claims, new business and health benefits administration
YOU MAY ALSO LIKE:
Personal Attributes and Skills
- Innovative/ critical thinking/ and problem solving skills
- Good attention to detail and levels of accuracy
- Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
- Time management and planning skills
- Ability to effectively prioritize and execute tasks in a high pressure environment
- Ability to work independently and in a team orientated environment
- Service driven, a sense of urgency and a team player.
- Adapts to changing circumstances and handles criticism well and learns from it.
Specific Requirements
- Must be a South African citizen
- Must be between the ages of 18-30 years
- Must have completed Matric with both English as well as a Second Language (minimum 50%, D symbol, level 4)
- May have either failed Matric Maths or did not have Maths as a Matric subject.
- Must have no completed tertiary qualification
- Must not be currently studying
- Must not have any formal work experience
- Must reside within travelling distance of Discovery office and training venue
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.