DEPARTMENT OF EMPLOYMENT AND LABOUR- CLIENT SERVICE OFFICER
DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 22 August 2025 at 16:00 (walk-in) and 00:00 (online)
NOTE : All attachments for online application must include an application form Z83 and
CV only, in PDF and as one (1) document or attachment, indicate the correct
job title and the reference number of the post on the subject line of your email.
Use the correct email address associated with the post. JPEG
(picture/snapshot) application will not be accepted. Failure to do so, your
application will be disqualified. Applications quoting the relevant reference
number must be submitted on the new form Z83, obtainable from any Public
Service Department or on the internet at www.gov.za/documents. Received
applications using the incorrect application for employment (old Z83) will not
be considered. Each post(s) advert must be accompanied by its own
application form for employment and must be fully completed, initialled and
signed by the applicant as instructed below. Failure to fully complete, initial and
sign the Z83 form will lead to disqualification of the application during the
selection process.
All fields of Section A, B, C and D of the Z83 must be
completed in full. Section E, F, G (Due to the limited space on the Z83 it is
acceptable for applicants to indicate refer to CV or see attached. However, the
question related to conditions that prevent re-appointment under Part “F” must
be answered and declaration signed. Only an updated comprehensive CV (with
detailed previous experience if any) and a completed and signed new Z83
application form is required. Only shortlisted candidates will be required to
submit certified copies of qualifications and other related documents on or
before the day of the interview following the communication from Human
Resources and such qualification(s) and other related document(s) will be in
line with the requirements of the advert. Non-RSA Citizens/Permanent
Resident Permit holders in possession of foreign qualifications must be
accompanied by an evaluation report issued by the South African Qualification
Authority (SAQA) (only when shortlisted).
The Department does not accept
applications via fax. Applicants who do not comply with the abovementioned
instructions/ requirements, as well as applications received late will not be
considered. Failure to submit all the requested documents will result in the
application not being considered. Correspondence will be limited to shortlisted
candidates only. All shortlisted candidates shall undertake a pre-entry practical
exercise as part of the assessment method to determine the candidate’s
suitability based on the posts’ technical and generic requirements. Suitable
candidates will be subjected to a personnel suitability check (criminal record,
citizenship, credit record checks, qualification verification and employment
verification). Please note by responding to the advertisement, you consent to
the collection, processing, and storing of your Personal Information in
accordance with the Protection of Personal Information Act (POPIA). Your
information will be used solely for the purpose of this promotion and will not be
shared with third parties without prior consent unless required by law. If you
have not been contacted within eight (8) weeks after the closing date of this
advertisement, please accept that your application was unsuccessful.
The
Department reserves the right not to make any appointment(s) to the below
advertised post(s). The successful candidate will be required to enter into an
employment contract and a performance agreement. The Department is an
equal opportunity affirmative action employer. The Employment Equity Plan of
the Department shall inform the employment decision. It is the Department’s
intention to promote equity (race, gender and disability) through the filling of
this post(s)
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POST 28/09 : CLIENT SERVICE OFFICER: IES REF NO. HR4/4/6/01
SALARY : R269 499 per annum
CENTRE : Cradock Labour Centre
REQUIREMENTS : Matriculation/ Grade 12. Knowledge: All Labour Legislations and Regulations,
Private Employment Agency regulations and related ILO conventions, Public
Service Regulations, Public Service Act, Knowledge of the Departmental
(Policies, Procedures and Guidelines), Batho Pele Principles. Skills:
Interpersonal, Telephone etiquette, Interviewing, Computer Literacy,
Communication, Ability to interpret legislation, Problem solving.
DUTIES : Render services at help desk as the first point of entry within the Registration
Services. Render Employment Services to all the Clients who visit the Labour
Centre. Resolve all complaints on all Labour Legislations received from Clients.
Receive all Unemployment Insurance Benefits for Injuries & Diseases Act
(COIDA) and Employer registration forms for COIDA.
ENQUIRIES : Ms. N Mkonto Tel No: (048) 881 3010
APPLICATIONS : Deputy Director: Labour Centre Operations, PO Box 38 Cradock, 5880, Hand
deliver at 73 Frere Street Centre Cradock 5880. Email: JobsECCRD@Labour.gov.za
FOR ATTENTION : Deputy Director: Labour Centre Operations
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