Cleaning & Food Aid Services Supervisor at SARS

Career Opportunities: Supervisor: Cleaning & Food Aid Services (11570)

Position Reports to:     Ops Manager: Taxpayer Services

Division:                         Taxpayer Engagement         

Location:                          Trescon Building, Durban

Advert Closing Date:   19 October 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue and protects the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country   Integrity is key to the organisation.

Job Purpose

To take overall responsibility for the day-to-day cleaning and food aid service operation of the buildings ensuring they are clean and safe for staff.

Education and Experience

Minimum Qualification & Experience Required

Senior Certificate (NQF 4) and 1 year cleaning experience

Job Outputs:

Process

• Adhere to and apply changes to own work processes as instructed.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• As part of the team, take delivery of cleaning products/equipment and relocate to relevant storage areas.
• Assist with administrative tasks within the relevant division.
• Communication of progress on requests.
• Demonstrable experience of cleaning and food aid services on office business premises.
• Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and escalate any shortfalls.
• Ensure adequate supplies of cleaning materials and equipment are available to staff as required.
• Ensure cleaning staff carry out their duties to the required standards through a monitoring programme.
• Maintain stocks and order materials from approved suppliers as and when necessary.
• Motivate and encourage staff to work efficiently and achieve a high standard of work as per set standards.
• Plan and organise own work tasks within area of work.
• Report on daily task activities to provide timely information for decision making.
• Resolve problems and report issues.
• Supervise and direct reportees including the daily allocation of duties/general direction and checking of work throughout the day.
• Take responsibility for making all assistants aware of and familiar with the correct use of all equipment and materials.
• Understanding of Health and Safety requirements and the safe storage of materials and equipment.
• Undertake the role of cleaner, where necessary, during periods of understaffing.

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Ask for support or training to improve the quality and standard of own work.

Finance

• Perform own work well to reduce costs and save money.

Client

• Understand job service requirements in order to meet client expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• People Skills
• Problem Solving capability
• Respect
• Trust
• Teamwork
• Working With others

Technical competencies

• Administration
• Business Knowledge
• Data Collection and Analysis
• Efficiency Improvement
• Facilities Management
• Functional Policies and Procedures
• Planning and Controlling
• Quality Orientation
• Reporting
• Standard Operating Procedures Compliance
• Understand, follow, and give instructions

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Apply now