Drip – Receptionist
Job Purpose:
- Front desk receptionist act as the face of the company.
- Responsible for answering the phones, transfer calls, schedule meetings and appointments, answer questions, give directions and manage all movements in the office.
Skills and Qualifications:
- Matric is essential.
- Secretarial Diploma or Receptionist Diploma/Certificate.
- Telephone etiquette.
- Customer service.
- Multitasking.
- Microsoft office.
- Computer literacy.
- Verbal communication.
- Listening.
- Handles pressure.
- Professionalism.
- Time management.
- Supply management.
Job Descriptions:
- Serves as the face of the company, offering friendly service to those entering the building or calling in on the phone.
- Greets people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them
- Answer a multiple line phone system and manage calls by routing them to the proper extensions.
- Taking accurate messages and delivering them.
- Setting up conference calls as requested.
- Accept deliveries, mails and ensure they get to the recipient in a timely manner.
- Manages outgoing mail and packages for pickup.
- Bookings of all trips, travels and meetings
- Manages the building log of who is entering and exiting the building.
- Handle filing and data entry as requested.
- Notifies company’s personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
- Keeps a safe and clean reception area by complying with procedures, rules and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Assists with the management of managements diaries
- Assists with new recruits and induction of new staff
- Management of office supplies
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