Receptionist/Administrative Assistant at Ilembe Management Development Enterprise (IMDE)

Receptionist/Administrative Assistant at Ilembe Management Development Enterprise (IMDE)

Enterprise iLembe is the Economic Development Agency of the iLembe District Municipality, responsible for Trade & Investment Promotion and Local Economic Development for the Region Enterprise iLembe accordingly invites suitably qualified and experienced applications for the following position:
Enterprise iLembe Economic Development Agency invites applications from suitably qualified and experienced candidates for the position of
Receptionist/Administrative Assistant:

Job Purpose: To coordinate and control the administrative functionality of the reception office by managing the Entity’s switchboard, providing professional clerical and administrative support services, ensuring the efficient operation of the reception area, and delivering a welcoming, customerfocused experience to all visitors and stakeholders.

Key Performance Areas

1. Reception & Stakeholder Services

• Welcome, receive and professionally engage all visitors, clients and stakeholders.
• Direct visitors to the appropriate officials, meeting rooms and departments.
• Maintain a professional, clean and inviting reception environment.
• Operate and manage the Entity’s main switchboard.
• Answer, screen and transfer incoming telephone calls promptly.
• Take and relay messages for unavailable staff members.
• Maintain the visitor register and support workplace access control.
• Respond to general enquiries in person, telephonically and via email.

2. Administrative Support

• Provide administrative and clerical support to the Corporate Services Department.
• Draft, type and distribute letters, memorandum and internal communications.
• Collect information for departmental correspondence and reports.
• Record and consolidate stakeholder queries, complaints and compliments.
• Coordinate courier services, deliveries and outgoing correspondence.

3. Minimum Requirements

• National Diploma or post-school qualification in Office Administration, Finance or Financial Management, Secretarial Studies, Public
  Management, Business Administration or a related field.
• Experience in local government or developmental organizations will be an added advantage.
• Minimum one (1) years’ experience in an administrative, reception or clerical environment.
• Computer literacy in Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Excellent verbal and written communication skills in English and isiZulu.

4. Required Skills

Sound interpersonal and customer service skills

Excellent communication and telephone etiquette

Time management and organisational skills

Data capturing and record management

Professional presentation and attention to detail
Core Competencies: Customer Service Orientation, Professionalism, Teamwork, Honesty and Integrity, Information Management, Effective Communication.

Applications: Interested candidates must submit the following: A comprehensive Curriculum Vitae (CV), Certified copy of South African ID, Certified copies of qualifications, Certified copy of driver’s license.

Applications should be addressed to: The Chief Executive Officer Enterprise iLembe P.O. Box 593 Ballito, 4420/Emailrecruitment@enterpriseilembe.co.za (Please use Receptionist-your name as a subject line) Or hand delivery to the Enterprise iLembe Offices,
Sangweni Tourism Centre, Corner of Link Road and Ballito Drive.

Closing Date: Thursday 17 September 2026 at 16:00pm.

Enterprise iLembe is an equal opportunity employer committed to Employment Equity. Preference will be given to suitably qualified candidates in accordance with the Agency’s Employment Equity Plan. If you have not been contacted within three (8) weeks of the closing date, please consider your application unsuccessful. Enterprise iLembe reserves the right not to make an appointment.