Job Description

Location: Free State Provincial Office
Division: Provinces
Organisation: HWSETA
Employment Type: Permanent
Salary: R300 901 – R379 709 per annum (Cost to Company)

Job Purpose

The HWSETA is seeking to appoint a Provincial Administrator to provide administrative, operational and stakeholder support within the Free State Provincial Office. The successful candidate will be responsible for coordinating administrative processes, maintaining records, supporting programme implementation, assisting stakeholders, and ensuring efficient office operations in line with organisational policies and service delivery standard.

Minimum Requirements

Education

National Diploma in Office Administration/Technology, Business Administration, Public Management or an equivalent qualification.

Experience

2 to 3 years’ experience in Office Administration or a related field.

Key Responsibility Areas

1. Administrative Support

Provide administrative support to the Provincial Office.
Prepare correspondence, reports, presentations and meeting documentation.
Maintain efficient filing and record management systems.
Manage incoming and outgoing correspondence.
Coordinate meetings, workshops and stakeholder engagements.
Ensure effective office administration and document control.

2. Programme Administration

Support the implementation of learning programmes and other HWSETA initiatives.
Assist with the coordination of workshops, site visits and stakeholder events.
Maintain accurate programme records and databases.
Monitor submission and tracking of required documentation.

3. Stakeholder Support

Respond to stakeholder enquiries and provide administrative assistance.
Assist employers, training providers and stakeholders with administrative processes.
Ensure excellent customer service and timely communication.
Escalate unresolved queries where necessary.

4. Records and Information Management

Maintain electronic and manual filing systems.
Ensure accurate capturing and safekeeping of documents.
Support compliance with information management and record-keeping requirements.
Prepare reports and statistical information as required.

5. Corporate Services Support

Implement and adhere to organisational policies and procedures.
Assist with procurement, asset control and logistical arrangements.
Support travel and accommodation arrangements where required.
Assist with office planning, reporting and operational activities.

6. Marketing and Stakeholder Engagement

Support career exhibitions, advocacy initiatives and marketing activities.
Assist with stakeholder communication and awareness campaigns.
Promote positive stakeholder relations and customer satisfaction.

7. Service Delivery Standards

Ensure timely responses to telephone and email enquiries.
Acknowledge receipt of submitted documentation within prescribed timelines.
Maintain professional service delivery standards in all stakeholder interactions.

Key Competencies

Office Administration
Report Writing
Records Management
Customer Service Orientation
Communication Skills
Planning and Organising
Computer Literacy (MS Office)
Attention to Detail
Time Management
Teamwork and Collaboration
Problem Solving

Application Requirements

Applicants are required to submit the following documents:

A comprehensive and updated Curriculum Vitae (CV).
Certified copy of South African Identity Document.
Certified copies of all qualifications, including Matric and tertiary qualifications.
Certified copy of driver’s licence (where applicable).
Application of Employment form.

All certified copies must not be older than Three (3) months from the closing date of the advertisement.

The appointment will be made in line with the HWSETA’s Employment Equity (EE) Plan and applicable EE targets, with preference given to suitably qualified candidates who contribute to the achievement of the organisation’s transformation objectives.

If you do not receive feedback within four (4) weeks after the closing date, please consider your application unsuccessful.

Apply

Provincial Administrator at HWSETA