DEPARTMENT OF EMPLOYMENT AND LABOUR: UIF CLIENT SERVICE OFFICER (X7 POSTS)

DEPARTMENT OF EMPLOYMENT AND LABOUR: UIF CLIENT SERVICE OFFICER (X7 POSTS)

DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE : 06 February 2026 at 16:00 (walk-in) and 23:59 (online)

NOTE : All attachments for online application must include an application form Z83 and
CV only combined, in PDF and as one (1) document or attachment, indicate
the correct job title and the reference number of the post on the subject line of
your email. Use the correct email address associated with the post. Failure to
do so, your application will be disqualified. Applications quoting the relevant
reference number must be submitted on the new form Z83, obtainable from
any Public Service Department or on the internet at www.gov.za/documents.
Received applications using the incorrect application for employment (old Z83)
will not be considered. Each post(s) advert must be accompanied by its own
application form for employment and must be fully completed, initialled and
signed by the applicant as instructed below. Failure to fully complete, initial and
sign the Z83 form will lead to disqualification of the application during the
selection process.

All fields of Section A, B, C and D of the Z83 must be
completed in full. Section E, F, G (Due to the limited space on the Z83 it is
acceptable for applicants to indicate refer to CV or see attached. However, the
question related to conditions that prevent re-appointment under Part “F” must
be answered and declaration signed. Only an updated comprehensive CV (with
detailed previous experience if any) and a completed and signed new Z83
application form is required.

Only shortlisted candidates will be required to
submit certified copies of qualifications and other related documents on or
before the day of the interview following the communication from Human
Resources and such qualification(s) and other related document(s) will be in
line with the requirements of the advert. Non-RSA Citizens/Permanent
Resident Permit holders in possession of foreign qualifications must be
accompanied by an evaluation report issued by the South African Qualification
Authority (SAQA) (only when shortlisted). The Department does not accept
applications via fax.

Applicants who do not comply with the abovementioned
instructions/ requirements, as well as applications received late will not be
considered. Failure to submit all the requested documents will result in the
application not being considered. Correspondence will be limited to shortlisted
candidates only. If you have not been contacted within eight (8) weeks after the
closing date of this advertisement, please accept that your application was
unsuccessful.

All shortlisted candidates, including the SMS, shall undertake
two pre-entry assessments. One will be a practical exercise to determine a
candidate’s suitability based on the post’s technical and generic requirements
and the other must be an integrity (ethical conduct) assessment. Suitable
candidates will be subjected to a personnel suitability check (criminal record,
citizenship, credit record checks, qualification verification and employment
verification). Please note by responding to the advertisement, you consent to
the collection, processing, and storing of your Personal Information in
accordance with the Protection of Personal Information Act (POPIA) Your
information will be used soley for the purpose of this promotion and will not be
shared with third parties without prior consent unless required by law. The
Department reserves the right not to make any appointment(s) to the below
advertised post(s).

The successful candidate will be expected to sign a
performance agreement. The Department is an equal opportunity affirmative
action employer. The Employment Equity Plan of the Department shall inform
the employment decision. It is the Department’s intention to promote equity
(race, gender and disability) through the filling of this post(s)

OTHER POSTS

POST 02/33 : UIF CLIENT SERVICE OFFICER (X7 POSTS)
SALARY : R269 499 per annum
CENTRE : Labour Centre: Modimolle Ref No: HR4/4/6/120 (X4 Posts)
Labour Centre: Tzaneen Ref No: HR4/4/6/121 (X1 Post)
Labour Centre: Lephalale Ref No: HR4/4/6/122 (X1 Post)
Labour Centre: Calvinia HR 4/4/8/150 (X1 Post)

REQUIREMENTS : Matriculation/Grade 12/Senior Certificate. Knowledge: Unemployment
Insurance Act and Regulations, Unemployment Insurance Contributions Act,
Public Finance Management Act (PFMA), Protection of Personal Information
Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of
Labour and UIF Policies and Procedures, UIF’s Vision and Mission and Values,
Customer Care Principles, Departmental Policies, Procedures and Guidelines.
Skills: Interview, Communication (verbal and written), Computer Literacy,
Listening, Interpretation (ability to interpret UI Act and Contributions Act),
Conflict Management, Time Management, Customer Relations, Analytical,
Interpersonal, Telephone etiquette, On job training (operational system).

DUTIES : Provide screening services. Process applications for UIF benefits. Register
payment continuation forms. Provide administrative functions.

ENQUIRIES : Ms. TE Maluleke Tel No: (015) 290 1768
Ms Sherelda Kleinsmith Tel No: (053) 838 1517

APPLICATIONS : Chief Director: Provincial Operations: Private Bag X9368, Polokwane, 0700 Or
hand deliver at 42a Schoeman Street, Polokwane or email UIFJobsMOD@labour.gov.za for Modimolle, UIFJobs-TZN@labour.gov.za for Tzaneen
and UIFJobs-LEP@labour.gov.za for Lephalale.For Attention: Sub-directorate:
Human Resources Management, Polokwane.
: Chief Director: Provincial Operations: Private Bag X5012, Kimberley, 8301 or
hand deliver at Cnr Compound and Pniel Road or email JobsNCCAL@labour.gov.za or Attention: Human Resources Operations, Provincial Office Kimberley.