DEPARTMENT OF EMPLOYMENT AND LABOUR- CLIENT SERVICE OFFICER

DEPARTMENT OF EMPLOYMENT AND LABOUR- CLIENT SERVICE OFFICER

DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE : 17 October 2025 at 16:00 (walk-in) and 00:00 (online)

NOTE : All attachments for online application must include an application form Z83 and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the
post on the subject line of your email. Use the correct email address associated with the post. JPEG
(picture/snapshot) application will not be accepted. Failure to do so, your application will be
disqualified. Applications quoting the relevant reference number must be submitted on the new form
Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents.
Received applications using the incorrect application for employment (old Z83) will not be
considered.

Each post(s) advert must be accompanied by its own application form for employment
and must be fully completed, initialled and signed by the applicant as instructed below. Failure to
fully complete, initial and sign the Z83 form will lead to disqualification of the application during the
selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section
E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or
see attached.

However, the question related to conditions that prevent re-appointment under Part
“F” must be answered and declaration signed. Only an updated comprehensive CV (with detailed
previous experience if any) and a completed and signed new Z83 application form is required. Only
shortlisted candidates will be required to submit certified copies of qualifications and other related
documents on or before the day of the interview following the communication from Human
Resources and such qualification(s) and other related document(s) will be in line with the
requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of
foreign qualifications must be accompanied by an evaluation report issued by the South African
Qualification Authority (SAQA) (only when shortlisted).

The Department does not accept
applications via fax. Applicants who do not comply with the abovementioned instructions/
requirements, as well as applications received late will not be considered. Failure to submit all the
requested documents will result in the application not being considered. Correspondence will be
limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical
exercise as part of the assessment method to determine the candidate’s suitability based on the
post’s technical and generic requirements. Suitable candidates will be subjected to a personnel
suitability check (criminal record, citizenship, credit record checks, qualification verification and
employment verification).

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Please note by responding to the advertisement, you consent to the
collection, processing, and storing of your Personal Information in accordance with the Protection
of Personal Information Act (POPIA). Your information will be used soley for the purpose of this
promotion and will not be shared with third parties without prior consent unless required by law. If
you have not been contacted within eight (8) weeks after the closing date of this advertisement,
please accept that your application was unsuccessful. The Department reserves the right not to
make any appointment(s) to the below advertised post(s).

The successful candidate will be required
to enter into an employment contract and a performance agreement. The Department is an equal
opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform
the employment decision. It is the Department’s intention to promote equity (race, gender and
disability) through the filling of this post(s)
OTHER POSTS

POST 36/08 : CLIENT SERVICE OFFICER: COID REF NO: HR 4/4/8/962
SALARY : R269 499 per annum
CENTRE : Labour Centre: Sasolburg
REQUIREMENTS : Grade 12. Knowledge: Public Service Act. Public Service Regulation Compensation Fund business strategies and goals. Compensation Fund value chain. Directorate goals and performance
requirements. PFMA and Treasury Regulations. Customer Service (Batho Pele Principles). Skills:
Computer Literacy, Business Writing Skills, Listening skills, Telephone etiquette, Basic
interpersonal skills.

DUTIES : Receive and verify documents for registration. Register the claims on the Operational system. Assist employer services at the kiosk, online system and service centre. Handle all service related queries
and complaints.
ENQUIRIES : Ms M Lelope Tel No: (016) 976 2270
APPLICATIONS : Chief Director: Provincial Operations: Private Bag X522, Bloemfontein, 9300 or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein or email: jobs-fs5@labour.gov.za