Bidvest Insurance Learnership Programme2025

Bidvest Insurance Learnership Programme2025

Bidvest Insurance invites qualified South African individuals to apply for the Learnership Programme
2025.

Closing Date: Not specified (apply as soon as possible)
Location: Durban, KwaZulu-Natal, South Africa

Position Overview
The Learnership Programme focuses on Value Added Product Claims, where participants will learn
to assess and process claims accurately while delivering excellent customer service.

Key Responsibilities:
Customer Service:
Handle telephonic and email queries professionally.
Ensure customer experience excellence and embed Treating Customers Fairly (TCF).
Claims Processing:
Capture and validate claim details.
Verify policy status and payments.
Attach required supporting documents to the system.
Process payments and refunds as needed.
Query Management:
Resolve queries from policyholders, suppliers, and stakeholders.
System Updates:
Record all interactions on the claims system.
Update client policy information.
Correspondence:
Communicate claim outcomes and future requirements to clients.

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Minimum Qualifications:
Matric (Grade 12) – required.
Computer literacy – essential.

Knowledge and Skills:
Strong customer service and administrative experience.
Excellent communication and interpersonal skills.
Ability to work in a professional, fast-paced environment.

How to Apply
Interested candidates should send their applications to:
Email: jobs@bidvestinsurance.co.za

Note: Preference will be given to PDI (Previously Disadvantaged Individuals) candidates in line with
Employment Equity goals. If you do not receive feedback within 2 weeks, please consider your
application unsuccessful.