Personal Assistant Administrator AT Nedbank
Nedbank
- Personal Assistant Administrator AT Nedbank
Personal Assistant Administrator
Details
Location: Windhoek, NA
Date: 21 Dec 2023
Reference: 130924
Administrator & Personal Assistant
Closing Date : 05 January 2024
Job Family
Administration, Operations and Facilities
Career Stream
Administration, Transactional Processing and Production
Leadership Pipeline
Manage Self: Technical
Job Purpose
To provide administrative support for Nedplan Insurance Brokers operations. In addition, to provide operational support to the Executive and Management by planning, coordinating and managing administrative business activities in order to assist management to fulfil its mandate for Nedbank.
Job Responsibilities
Responsible for broker queries as first contact person, licensing, broker recruitment and onboarding/off-boarding process.
Participate in team meetings by sharing knowledge and information, taking and distributing minutes.
Consolidation of monthly Brokers Sales (production) reports.
Liaison with all long-term and Short-term insurance companies who have agreements with Nedplan.
Consolidation and distribution of weekly commission statements from insurance companies.
Responsible for Namfisa Broker related queries.
Facilitate monthly broker commission payments.
Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
Stay abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Job Responsibilities
Manage the Executive’ calendars and set up meetings.
Compile multiple monthly committee meeting packs.
Take minutes of committee meetings and distribute timeously.
Maintain discretion and confidentiality at all times by adhering to the Nedbank values.
Assist with general office administration.
Preferred Qualification
Grade 12 (25 points)
Certificate or Diploma in Office Administration, Business Administration or related.
Minimum Experience Level
MS Office, Excel compulsory
Experience in Insurance industry will be an added advantage.
1-3 years Secretarial Experience.
Technical / Professional Knowledge
Administrative procedures and systems
Banking knowledge
Banking procedures
Business terms and definitions
Data analysis
Relevant regulatory knowledge
Business writing skills
Product Knowledge
Relevant system knowledge
Governance, risk and controls
Behavioural Competencies
Communication
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work
For any assistance or more info please contact the Nedbank Recruiting Team
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