Join our team as an Administrative Supervisor in Patient Administration at East Boom CHC. Senior Certificate and 3-5 years’ experience required. Apply now!

ADMINISTRATIVE SUPERVISOR: PATIENT ADMINISTRATION

REF NO: EB27/2023

SALARY : R294 321 – R343 815 per annum. Other Benefits: 13th Cheque, Medical Aid

(optional), home owners allowance (employees must meet prescribed

requirements

CENTRE : East Boom CHC

REQUIREMENTS : Senior Certificate (Grade 12, 3 to 5 years’ experience in Patient Administration.

Computer literacy (MS Word, Excel, PowerPoint, Outlook) Proof of previous

and current work experience in Patient Administration endorsed by your

Human Resource Department. Proof will only be required from shortlisted

candidates. Recommendations: Valid code 08/10 drivers licence, National

Diploma in Public Management. Knowledge, Skills, Trainings and

Competencies required for the post: Applicable knowledge of public service

policies, legislation and procedures including but not limited to Batho Pele,

Labour Relations Act, Public Service Act, Public Service Relations, Basic

Conditions of Employment Act and Public Finance Managers Act., Broad

knowledge of HPRS system, Strong leadership qualities, good decision

making, communication skills and problem solving skills, Ability to work under

pressure and meet deadlines, Excellent customer care and interpersonal team

building skills, Must be driven, courteous enthusiastic and demonstrate a high

level of efficiency, Must be able to promote, practice and maintain patient

confidentiality, Good report writing and presentation skills, Have a high level of

planning and organisational skills.

DUTIES : Supervise the provision of a 24 hour Patient Administration Service, Ensure

that effective systems are in place to facilitate appropriate

management/registration of new patients and servicing repeat patients

attending the Outpatients Department, Ensure effective, efficient utilisation of

resources allocated to Patient Administration, including the development of

staff, Provide mechanisms for the safe and efficient maintenance of patients

medical records and other relevant records a per record management

prescripts, Develop and implement risk management tools to prevent the loss

of revenue, resources and patient medical records, Develop, implement and

monitor measures aimed at reducing patient waiting times in Patient

Administration, Receive, investigate and resolve all complaints promptly and

efficiently and provide feedback to the necessary role players, Monitor and

assess staff performance as per Key Performance Areas outlined on EPMDS

and Job Description, Manage leave and absenteeism in accordance with

Human Resource Policies, Uphold the principals of Batho Pele, Develop,

implement and monitor Standard Operating Procedures and policies for

improved service delivery, Manage conflict and grievances in an efficient and

unbiased manner, Perform regular spot checks and after hour visits in Patient

Administration, Completion and submission of monthly statistics, Ensure

effective and efficient implementation of the HPRS for scanning, tracking and

safe keeping of patient information, Ability to function in a resource constraint

environment.

ENQUIRIES : Mr EJ Wynia Tel No: (033) 264 4904

APPLICATIONS : to be submitted,

East Boom CHC

Private Bag X4018,

Willowton,

Pietermaritzburg,

3201

or hand delivered to

541 Boom Street,

Pietermaritzburg,

3201.

FOR ATTENTION : Human Resource Practices

NOTE : Applicants are not required to submit copies of qualifications and other relevant

documents on application but must submit fully completed Z83 form and

detailed curriculum vitae, only shortlisted candidates will be required to submit

documents. Target group for this post is an African Male

CLOSING DATE : 13 October 2023

Kzn Department of Health