OFFICE OF THE CHIEF JUSTICE: CUSTOMER SERVICE OFFICER (X6 POSTS)

OFFICE OF THE CHIEF JUSTICE

APPLICATIONS : National Office Midrand/Constitutional Court: Quoting the relevant
reference number, direct your application to: The Director: Human Resources,
Office of the Chief Justice, Private Bag X10, Marshalltown, 2107 or hand
deliver applications to the Office of the Chief Justice, Human Resource
Management, 188, 14th Road, Noordwyk, Midrand, 1685.
Gauteng Division of the High Court: Pretoria/Johannesburg: Quoting the
relevant reference number, direct your application to: The Provincial Head,
Office of the Chief Justice, Private Bag X7, Johannesburg, 2000. Applications
can also be hand delivered to the 12th floor, Cnr Pritchard and Kruis Street,
Johannesburg
Northern Cape: Quoting the relevant reference number, direct your application
to: The Provincial Head, Office of the Chief Justice, Private Bag X5043,
Kimberley, 8300 Applications can also be hand delivered to the High Court, Sol
Plaaitjie Drive, Room B107, Kimberley
CLOSING DATE : 24 February 2023

NOTE : The Office of the Chief Justice is an equal opportunity employer. In the filling
of vacant posts, the objectives of section 195 (1)(i) of the Constitution of South
Africa, 1996, the Employment Equity imperatives as defined by the
Employment Equity Act, 1998 (Act55) of 1998) and the relevant Human
Resources policies of the Department will be taken into consideration and
preference will be given to Women, Persons with Disabilities and youth . All
applications must be submitted on a NEW Z83 form, which can be downloaded
on internet at www.judiciary.org.za / www.dpsa.gov.za/dpsa2g/vacancies.asp
or obtainable from any Public Service Department and should be accompanied
by a recent comprehensive CV ONLY; contactable referees (telephone
numbers and email addresses must be indicated). ONLY shortlisted
candidates will be required to submit certified copies of qualifications and other
related documents on or before the day of the interview following
communication from Human Resources. Each application form must be fully
completed, duly signed and initialled by the applicant. The application must
indicate the correct job title, the office where the position is advertised and the
reference number as stated in the advert. Failure by the applicant to fully
complete, sign and initial the application form will lead to disqualification of the
application during the selection process. Applications on the old Z83 will
unfortunately not be considered. Should you be in a possession of foreign
qualification, it must be accompanied by an evaluation certificate from the
South African Qualification Authority (SAQA). Dual citizenship holders must
provide the Police Clearance certificate from country of origin (when shortlisted
All non – SA Citizens will be required to submit a copy of proof of South African
permanent residence when shortlisted. Applications that do not comply with
the above mentioned requirements will not be considered. Suitable candidates
will be subjected to a personnel suitability check (criminal record, financial
checks, qualification verification, citizenship checks, reference checks and
employment verification). Correspondence will be limited to short-listed
candidates only. If you have not been contacted within three (3) months after
the closing date of this advertisement, please accept that your application was
unsuccessful. The Department reserves the right not to make any
appointment(s) to the advertised post(s). Applicants who do not comply with
the above-mentioned requirements, as well as applications received late, will
not be considered. The Department does not accept applications via fax or
email. Failure to submit all the requested documents will result in the
application not being considered during the selection process. All shortlisted
candidates for Senior Management Service (SMS) posts will be subjected to a
technical competency exercise that intends to test relevant technical elements
of the job, the logistics of which be communicated by the Department.
Following the interview and technical exercise, the selection committee will
recommend candidates to attend generic managerial competencies using the
mandated Department of Public Service and Administration (DPSA) SMS
competency assessment tools. Applicants could be required to provide consent
for access to their social media accounts. One of the minimum entry
requirements to the Senior Management Service is the Nyukela Public Service
SMS Pre-entry Programme (certificate) which is an online course, endorsed by
the National School of Government (NSG).For more details on the pre-entry
course visit: https://www.thensg.gov.za/trainingcourse/sms-pre-entryprogramme. The successful candidate will be required to complete such prior
to appointment. All successful candidates will be expected to enter into an
employment contract and a performance agreement within 3 months of
appointment, as well as be required to undergo a security clearance three (3)
months after appointments. The Office the Chief Justice (Constitutional Court)
comply with the provisions of Protection of Personal Information Act (POPIA);
Act No. 4 of 2013. We will use your personal information provided to us for the
purpose of recruitment only and more specifically for the purpose of the
position/vacancy you have applied for. In the event your application was
unsuccessful, the Office of the Chief Justice will retain your personal
information for internal audit purposes as required by policies. All the
information requested now or during the process is required for recruitment
purposes. Failure to provide requested information will render your application
null and void. The Office of the Chief Justice will safeguard the security and
confidentiality of all information you shared during the recruitment process.
ERRATUM: Kindly note that the post of Supply Chain Practitioner, Ref No:
2023/24/OCJ and Judges Secretary, Ref no: 2023/25/OCJ advertised in the
DPSA Circular No 4 with a closing date of 17 February 2023 have been
withdrawn.
OTHER POSTS

OFFICE OF THE CHIEF JUSTICE: CUSTOMER SERVICE OFFICER (X6 POSTS)

POST 05/137 : CUSTOMER SERVICE OFFICER (X6 POSTS)
SALARY : R181 599 – R 213 912.per annum. The successful candidate will be required
to sign a performance agreement.
CENTRE : Gauteng Division of the High Court: Johannesburg Ref No: 2023/110/OCJ (X3
Posts)
Gauteng Division of the High Court: Pretoria Ref No: 2023/111/OCJ (X3 Posts)

REQUIREMENTS : Matric. The following will serve as an added advantage, a three (3) year
National Diploma/degree and a minimum of 6 Months relevant (equivalent)
experience in Switchboard Operator/Call Centre/Customer Enquiry. Skills and
Competencies: Public Service Regulations, 2016, Data capturing,
Communication skills, Customer focused, Telephone etiquette, Computer
Literacy (Excel, Word and PowerPoint), Ability to perform under pressure,
Excellent interpersonal skills, Ability to work independently.

DUTIES : Render switchboard services. Maintain and control visitor register at the Court
front desk. Provide access to the daily Court roll. Provide client liaison services
within the office

ENQUIRIES : Technical enquiries (Johannesburg): Ms R Bramdaw Tel No: 010 494 8402
Technical enquiries (Pretoria): Ms T Ledwaba Tel No: (012) 315 7429
HR related enquiries: Ms T Mbalekwa Tel No: 010 494 8515

OFFICE OF THE CHIEF JUSTICE: CUSTOMER SERVICE OFFICER (X6 POSTS)