GOVERNMENT PENSIONS ADMINISTRATION AGENCY (GPAA): ADMINISTRATOR

GOVERNMENT PENSIONS ADMINISTRATION AGENCY (GPAA)

CLOSING DATE : 17 February 2023 before 12h00 noon No late applications will be considered.
NOTE : Take note of the disclaimer mentioned on each advert. It is mandatory that
applications which consist of a signed Z83 and comprehensive CV be emailed
to the respective email addresses indicated on each advert. Ensure that you
use the correct inbox/email. Applications send to the incorrect inbox will be
deemed a regret. Ensure to sign your Z83 before you scan it. Please use your
signature or valid e-signature and not your name written in block/typed print. A
Z83 not signed will be deemed a regret. From 1 January 2021, a new
application for employment (Z83) form will be effective and if the old Z83 is
used, it will be deemed a regret. Should an individual wish to apply for a post
after 1 January 2021, he/she will be required to submit the new application for
employment form which can be downloaded at www.dpsa.gov.za-vacancies or
http://www.gpaa.gov.za Requirements: Applications must be submitted on the
new form Z83 as indicate above (signed and scanned). The relevant reference
number must be quoted on all documentation and on the subject heading of
the email. An application should consist of (a) a comprehensive and detailed
CV (specifying all experience and duties, indicating the respective dates
MM/YY as well as indicating references with full contact details) and (b) a duly
completed Z83 (refer to Circular No 19 of 2022 in this regard) only. Failure to
submit the above documents will result in the application not considered and
deemed a regret. The candidate must agree to the following: Shortlisted
candidates must avail themselves for a virtual or in-person panel interview at a
date and time determined by the GPAA. Note that certain information contained
in the application (CV and Z83) may be verified through the request for official
documents and or other methods of verification and proof (when shortlisted).
The certification of all supporting documents will be expected of the shortlisted
candidates only. Applicants must note that pre-employment checks and
references will be conducted once they are short-listed and the appointment is
also subject to a positive outcome on these checks, which include but not
limited to: security clearance, security vetting, qualification/study verification,
citizenship verification, financial/asset record check, previous employment
verification and criminal record. Applicants will be required to meet vetting
requirements as prescribed by Minimum Information Security Standards. It is
the applicant’s responsibility to have foreign qualifications evaluated by the
South African Qualifications Authority (SAQA). Correspondence will only be
conducted with the short- listed candidates. If you have not been contacted
within six (6) months after the closing date of this advertisement, please accept
that your application was unsuccessful. The candidate must take note of: It is
intended to promote representativeness through the filling of these posts and
the candidature of persons whose promotion/ appointment will promote
representativeness, will receive preference. Disabled persons are encouraged
to apply. For applications on salary levels 11 – 15, the inclusive remuneration
package consists of a basic salary, the state’s contribution to the Government
Employees Pension Fund and a flexible portion in terms of applicable rules.
SMS will be required to undergo a Competency Assessment as prescribed by
DPSA. All candidates shortlisted for SMS positions will be required to undergo
a technical exercise that intends to test the relevant technical elements of the
job. One of the minimum requirements for SMS is the pre-entry certificate. For
more details on the pre-entry course visit: https://www.thensg.gov.za/trainingcourse/sms-pre-entry-programme/ The GPAA reserves the right to utilize
practical exercises/tests/competency assessments for non-SMS positions
during the recruitment process (candidates who are shortlisted will be informed
accordingly) to determine the suitability of candidates for the post(s). The
GPAA reserves the right to cancel the filling/not to fill a vacancy that was
advertised during any stage of the recruitment process. The successful
candidate will have to sign and annual performance agreement and will be
required to undergo a security clearance.

OTHER POSTS

POST 04/67 : ADMINISTRATOR: FRAUD PREVENTION HELPLINE REF NO:
ADM/FPH/2023-01/1P
Fraud Prevention and Case Management
The purpose of the role is to administer the fraud hotline.
SALARY : R218 064 per annum (Level 06), (basic salary)
CENTRE : Head Office Pretoria

REQUIREMENTS : An appropriate three-year tertiary qualification (B Degree/National Diploma)
ideally Fraud related (at least 360 credits minimum NQF6) with 18 months
proven experience within the Fraud Investigation/Audit environment Or Grade
12 with three years proven experience within the Fraud Investigation/Audit
environment. Computer literacy that would include a good working knowledge
of Microsoft Office products (Word, Excel). Barn Owl system exposure will be
an advantage. Knowledge of SA Criminal Law Act. Knowledge of Forensic
Audit/investigation methodologies. Knowledge of Internal Audit methodologies,
COSO II Internal Controls. Knowledge of Barn Owl System. Investigation
technique skills. Interviewing & recording skills. Building collaborative
relationships skills. Problem solving skills. Communication skills (written &
verbal). Analytical skills. Ability to work in multidisciplinary teams. Attention to
detail. Professionalism. Honesty & Integrity. Proactive and resourceful. Team
player. Take note of the requirements regarding a new Z83 effective 1 January
2021 as per the DPSA regulations as well as all other requirements specified
in the footer. Take note of Circular 19 of 2022 regarding the practice note on
the Z83 application and completion thereof. The certification of all supporting
documents will be expected of the shortlisted candidates only. Interviews may
be conducted via a virtual medium which will be discussed with each shortlisted
applicant. The applicant should have the necessary data and equipment for
this purpose. Correspondence will only be conducted with the short- listed
candidates. If you have not been contacted within six (6) months after the
closing date of this advertisement, please accept that your application was
unsuccessful.

DUTIES : The incumbent will be responsible for a wide variety of tasks which includes
but are not limited to the following: Undertake registration of fraud cases as
received: Open fraud cases as received. Register the information in the Case
Register. Capture new cases on the system (Barn Owl). Allocate the reference
number of a fraud case for follow-up. Handling of inbound and outbound calls.
Create Investigation/enquiries file. Capture statistics of incoming and outgoing
calls. Undertake Hotline Database update: Update the fraud hotline case
register. Update investigation diary. Update status of cases on Barn Owl.
Analyse and evaluate trends of calls and categorise them. Print reports from
the system. Undertake Case Maintenance: Evaluate and analyse data from
inbound calls. Verify accuracy of information received. Forward relevant cases
to relevant stakeholders. Upload reports from Barn Owl Management. Follow
up and finalize enquiries. Assist with any administrative duties.

ENQUIRIES : Ms Mapule Mahlangu Tel No: 012 399 2639. Application Enquiries: Ms Koena
Tibane Tel No: 011 – 941 1953 / 086 1999 960.
APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83
signed) to Recruit1@phakipersonnel.co.za quoting the reference number in
the subject heading of the email.

NOTE : One position of Administrator: Fraud Prevention Helpine is currently available
at GPAA Head Office on a permanent basis.

OTHER POST

POST 04/68 : ADMINISTRATOR: TRACING (TRACING AGENT) – EASTERN CAPE REF
NO: TA/EC/UMTHATHA/2022/07-1C) FOR UMTHATHA
Finance: Unclaimed Benefits
(12 months contract)
The purpose of the posts assist in the tracing of beneficiaries to enable the
processing of unclaimed and unpaid benefits for GPAA.
SALARY : R218 064 per annum (Level 06), plus 37% in lieu of benefits
CENTRE : Umthatha Eastern Cape

REQUIREMENTS : An appropriate three-year tertiary qualification/degree/national diploma (at
least 360 credits) (Finance related) with 18 months proven experience in
accounting/financial management of which at least 6 months should be in
Tracing OR A Senior Certificate/Grade 12 coupled with 3 years appropriate
proven experience in accounting/financial management field of which 6 months
should be in Tracing. Computer literacy that would include a good working
knowledge of Microsoft Office products, especially Microsoft Excel and Word;
Geographical knowledge of the area applying for is essential; Proficiency in
English is a requirement and the ability to speak any of the other official
languages in the province (applying for) will be essential (Xhosa); The
applications of individuals currently residing in the geographical area
(town/city) of the Eastern Cape applying for, may receive preference (note that
proof of residence may be requested when shortlisted); A valid drivers’ license
will be an advantage; Knowledge of PFMA; Knowledge of Public Service Act
(PSA); Integrity; Analytical skills; Customer orientation; Ability to prioritize;
Time management skills; Effective communication skills (written and verbal);
Ability to work in a team; Problem solving skills; Deadline driven. Take note of
the requirements regarding a new Z83 effective 1 January 2021 as per the
DPSA regulations as well as all other requirements specified in the footer. Take
note of Circular 19 of 2022 regarding the practice note on the Z83 application
and completion thereof. The certification of all supporting documents will be
expected of the shortlisted candidates only. Interviews may be conducted via
a virtual medium which will be discussed with each shortlisted applicant. The
applicant should have the necessary data and equipment for this purpose.
Correspondence will only be conducted with the short-listed candidates. If you
have not been contacted within six (6) months after the closing date of this
advertisement, please accept that your application was unsuccessful.

DUTIES : The incumbents of this position will be responsible for a wide variety of financial
administrative tasks which includes the following, but not limited to: Trace
beneficiaries: Find contact details on ITC and other platforms in order to identify
members and beneficiaries for unclaimed benefits; Contact potential
candidates, confirming their personal particulars, in order to validate their
status as beneficiaries; Engage government departments and other community
platforms to trace beneficiaries and members on unclaimed benefits list;
Rectify errors by updating the system with the correct information provided by
the clients; Send unclaimed benefit cases and documents successfully traced
to Pretoria Head Office tracing division. Prepare cases for processing: Provide
administrative support by collating the documentation required to process
cases not traced to unclaimed benefits; Check the system against
documentation provided in order to avoid issues with processing; Send death
benefit form to client in accordance with benefit to which he/she is entitled;
Capture accurate information onto database with respect to beneficiaries
eligible for re-issues based on documentation provided. Verify cases: Perform
data integrity checks, following standard processes; Generate weekly and
monthly unclaimed benefit reports, reflecting the status of cases for the
attention of the Assistant Manager and the Outbound Call Centre Agent.

ENQUIRIES : Ultimate Recruitment Solutions Tel No: 012 811 1900
APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83
signed) to gpaa45@ursonline.co.za quoting the reference number in the
subject heading of the email.

NOTE : The purpose of the post is to assist in the tracing of beneficiaries to enable the
processing of unclaimed and unpaid benefits for GPAA. One 12 months
contract position for a Tracing Administrator at Unclaimed Benefits: Finance
Section are available at the Government Pensions Administration Agency in
the Eastern Cape as indicated – Umtata