Switchboard Operator

Switchboard Operator

Switchboard Operator

Switchboard Operator
Role Summary:
Location: Shifa Private Hospital ( Dbn)
Benefits: Pension Fund & Medical Aid
Job Grade: B1
Closing Date for Applications: 30 August 2021

The Group is committed to creating places of healing for their communities, focused
on attracting the best expertise and dedicated to building a steadfast, devoted
Lenmed is an Equal Opportunity
Employer. The Company’s approved
Employment Equity plan and targets
will be considered as part of the
recruitment process aligned to the
Group’s Employment Equity strategy.
Lenmed actively supports the
recruitment of people with disabilities.
In the event of any physical or
psychological limitation that may
impair an individual’s ability to
perform the job function, the
employee must consult the employer
for reasonable accommodation.
The Switchboard operator is responsible for answering the incoming calls in a
professional and friendly manner as well as liaising and communicating at all levels
and to adapt and respect all cultures. Excellent interpersonal communication skills

Key Work Output and Accountabilities:
• Answers the telephone in a friendly and professional manner
• Takes messages for staff, patients and doctors
• To answer incoming, internal and designate outgoing calls in a professional and
pleasant manner
• Liaise and communicate with doctors, executive personnel , public and
• Be able to designate all complaints to relevant channels
• Confidentiality is of utmost importance
• Keep all relevant information and contingency plans updated
• Update hospital telephone lists and relevant telephone numbers

Inherent Requirements:
• Grade 12 or equivalent NQF Level 4 Qualification
• Switchboard experience, preferable in a Hospital environment
• Advanced Computer Literacy
• Candidates with disabilities will be given preference
If you are interested in the position and wish to apply,
kindly forward your CV to
Should you not receive a
response within three weeks
after closing date, kindly
consider your application

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