Claims Administration (x6)

Administrative Assistant

Claims Administration (x6)

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads

The Organisation requires the services of qualified individuals within its Head Office for the following position:-




LOCATION: CenturionCLOSING DATE & TIME: 8/3/2021 11:55 PM

Purpose of the Job: Reporting to the Manager: Actuarial Claims Administration, the successful incumbent will be responsible for rendering effective and efficient actuarial services to the RAF business.

Key Performance Areas

Implement the Loss of Income Calculation and Determination Models

  • Demonstrate understanding of the principal elements in the actuarial basis of income valuations such as mortality, interest, contingencies, earnings progression and taxation.

     Research on Calculation Methodologies
  • Assist with research on loss of Income calculation methodologies that ensure determination of fair, reasonable and equitable compensation for victims of road accidents.
  • Assist with research on factors and statistics that are more relevant for accurate determination of loss of income compensation.

     Accident Data Management and Forecasting
  • Assist in accident data capturing, analysis and reporting from different sources.
  • Implement models to forecast the number of accidents and claims.

     Claims Risk Management
  • Assist the claims administration team with developing reporting matrices and identifying risk management strategies that can be used in managing claims risks.

     Assist with Monthly Claims Statistics for Regional Operations and Management
  • Extract data and data reports from IT claim systems.
  • Assist with report compilations as and when required.

     Conduct Actuarial Investigation
  • Investigate the potential impact of various assumptions underlying loss of income calculations such as discount rates, mortality and morbidity rates, contingencies, earning progression, inflation. Taxation, remarriage, inheritance and accelerated benefits, etc.
  • Conduct statistical and regression analysis.
    Qualifications and Experience
  • Bachelor’s Degree or Advanced Diploma @ NQF Level 7 related qualification in Actuarial Science/ Mathematics.
  • Relevant 2 – 4 years’ experience in an Actuarial environment.
  • One (1) year in Short-term or Motor Vehicle Accident will be an added advantage.

     Technical and behavioral competencies required
  • Organizational resilience.
  • Team Resilience.
  • Personal mastery.
  • Judgment and decision making.
  • Emotional wisdom.
  • Ethics and governance.
  • Customer orientation and customer focus.
  • Excellent verbal and written communication skills.
  • Strong Microsoft Excel, Access and MS Word skills.
  • Complex problem identification, solving and decision making.
  • Sound actuarial judgment.
  • Strong technical background in reserving/ valuations.
  • Independent and creative analysis of business results.
  • Excellent analytical, problem solving and data manipulation skills.

    Road Accident Fund Values
  • Integrity,
  • Compassion,
  • Accountability,
  • Respect,
  • Excellence
    Total cost to company applicable to this position is minimum R502 953.00 per annum, negotiable.

    NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

    Closing date: 03 August 2021
    Applications can be forwarded to the Recruitment Officer at Eco Glades; email address is


  1. Indicate the name and the reference number for the position you are applying for on the subject line
  2. Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
  3. Submit a short CV with a maximum of 5 pages
  4. Please indicate your current salary and salary expectations if considered for the position.


The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

  • Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
  • Security Vetting shall be conducted on all prospective employees
  • It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

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