CCMA Vacancies

Receptionist – CCMA
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CCMA Vacancies

CCMA

  • CCMA Vacancies
  1. Contact Centre Agents X 2
  2. Senior Case Management Officer – Eastern Cape Province – Gqeberha Office
  3. Senior Case Management Officer – Limpopo Province – Tzaneen Office

Contact Centre Agents X 2

National Office
Ref: CCA02-24
Post level: 09

The National Office has vacancies for two Contact Centre Agents.

Purpose: To provide advice and assistance on current Labour Legislation to the public in line with the appropriate CCMA processing procedures, guidelines and legislation.

Key Performance Areas (Include but not limited to):

  • Telephonic advice to users
  • Advice related to case queries
  • Capturing Information on CMS (Case Management System)
  • Customer Service Delivery
  • Self-Development

Key Requirements:

  • Appropriate Diploma or equivalent
  • 2 – 3 years’ experience in the labour law environment
  • Knowledge of Case Management System
  • Knowledge of Microsoft Office Suite, specifically MS Teams
  • Knowledge on Labour Law
  • CCMA institutional knowledge

Proficient in Languages: English, Sesotho and IsiZulu

N.B. Languages that the applicants are proficient in should be stipulated on the CV.

Closing date: 28 February 2024

To respond in confidence, please send your detailed CV, copies of your qualifications, and a covering letter disclosing information that will assist the panel in considering your application to: recruitment@ccma.org.za

“When responding to the advert please ensure that the position reference Ref: CCA02-24 is quoted first on the subject line, as is. And that the application is sent to the email address contained herein. Failure to observe this protocol may result in your application being disqualified.”

If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representivity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.

People with disabilities are encouraged to apply.


Senior Case Management Officer – Eastern Cape Province – Gqeberha Office

REF: SCMOGQ02-24
Post level:07

The Eastern Cape Province – Gqeberha Office has a vacancy of a Senior Case Management Officer.

Purpose
To manage Case Management Officers, therefore, to ensure that cases are accurately and efficiently processed from receipt to closure in order to meet the dispute resolution efficiencies.

Key Performance Areas:
• Case management
• People management
• Reporting
• Scheduling
• Organisational plan implementation.

Key Requirements:
• Matric, Qualification in Labour/Law (or relevant equivalent – Advantage)
• 2 years’ experience within case management
• 2 years in management

Closing date: 28 February 2024

To respond in confidence, please send your detailed CV, copy of your qualifications, and a covering letter disclosing information that will assist the panel in considering your application to: recruitmentpe@ccma.org.za 

“When responding to the advert please ensure that the position reference Ref: SCMOGQ02-24 is quoted first on the subject line, as is. And that the application is sent to the email address contained herein. Failure to observe this protocol may result in your application being disqualified”

If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representativity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.

People with disabilities are encouraged to apply.


Senior Case Management Officer – Limpopo Province – Tzaneen Office

REF: SCMOTZ02-24

Post level:07

The Limpopo Province – Tzaneen Office has a vacancy of a Senior Case Management Officer.

Purpose

To manage Case Management Officers, therefore, to ensure that cases are accurately and efficiently processed from receipt to closure in order to meet the dispute resolution efficiencies.

Key Performance Areas: –

  • Case management
  • People management
  • Reporting
  • Scheduling
  • Organisational plan implementation.

Key Requirements: –

· Matric, Qualification in Labour/Law (or relevant equivalent – Advantage)
·2 years’ experience within case management
·2 years in management

Closing date: 27 February 2024

To respond in confidence, please send your detailed CV, copy of your qualifications, and a covering

letter disclosing information that will assist the panel in considering your application to: recruitmentpol@ccma.org.za

“When responding to the advert please ensure that the position reference Ref: SCMOTZ02-24 is quoted first on the subject line, as is.  And that the application is sent to the email address contained herein. Failure to observe this protocol may result in your application being disqualified”

If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representativity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.

People with disabilities are encouraged to apply. 

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