Avbob – Senior Clerk: Client Services Park Station

Scanning Clerk

Senior Clerk: Client Services Park Station

CompanyAvbob Mutual Assurance
Reference #SCCSPS
Contract TypePermanent
LocationJohannesburg, Gauteng, South Africa
IntroductionThis position exists at the Johannesburg Park Station Client Services branch and will report to the Department Head: Client Services: Johannesburg Park Station. The incumbent will be responsible for delivery of excellent customer services to our policy holders and to ensure that work is performed efficiently, effectively and accurately in order to process daily requests within the allotted time.
Job FunctionsAdministration
SpecificationGeneral reception duties to welcome clients  Receive and assist walk-in clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department
Utilise resources and obtain necessary knowledge and skills to handle and complete enquiries
Communicate entire processes and or delays and system problems to waiting clients
General claims, policy services and premium administrative duties relating to client’s policies
Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
Prepare cash for daily banking at the finance department
Referral of new business to the relevant consultant
Handle all fraud allegations and complaints
Monthly and weekly statistics report writing
General office duties
RequirementsGrade 12
Category B FAIS accredited (140 Long Term Insurance Credits)
A suitable industry entry qualification within the requirements of the Financial Services Board
Comply with FAIS legislation for registration as Fit and Proper individuals
Clear ITC
Clear criminal record
RE 5 certificate
Job Closing Date06/01/2021

Apply : https://avbob.jb.skillsmapafrica.com/Job/Index/45219

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