DEPARTMENT OF HIGHER EDUCATION AND TRAINING – RECEPTIONIST (X3 POSTS)


CLOSING DATE : 18 September 2020
NOTE : NB: Please ensure that you take note of the disclaimer under each advert
pertaining to the sending of applications during the various lockdown levels.
Ensure that you use the correct e-mail address as set in each advert.
Applications with supporting documentation, including a signed Z83 from
should be emailed to the respective email addresses. Applications sent to
incorrect email addresses will regrettably not be considered. Requirements of
applications: Applications must be submitted on a Z83 form obtainable on the
internet at www.gov.za/documents and must be accompanied by (1) a
comprehensive CV, and (2) certified copies of all qualifications (including
matriculation), Identity Document, valid driver’s licence (where is required). It
is the applicant’s responsibility to have foreign qualifications evaluated by the
South African Qualification Authority (SAQA). Candidates whose appointments
promote representativity in terms of race, gender and disability will receive
preference. All shortlisted candidates for SMS posts will be subjected to a
technical exercise that intends to test relevant technical elements of the job,
the logistics of which will be communicated by the Department. The successful
candidate(s) will be required to undergo a Competency Assessment. One of
the minimum entry requirement for SMS position is the pre-entry certificate. For
more details on the pre-entry course visit: https://www.thensg.gov.za/trainingcourse/sms-pre-entry-programme/. The Candidate(s) will be required to sign
an annual performance agreement, disclose his/her financial interests and be
subjected to security clearance. If you have not been contacted within three (3)
months of the closing date of this advertisement, please accept that your
application was unsuccessful. Suitable candidates will be subjected to
personnel suitability checks (criminal record check, citizenship verification,
qualification/study verification and previous employment verification).
Applications received after the closing date will not be considered
MANAGEMENT ECHELON

POST 21/210 : RECEPTIONIST REF NO: DHET111/08/2020
Directorate: Corporate Services
SALARY :
R173 703 per annum (Level 05)
CENTRE : Pietermaritzburg (Kwazulu-Natal Regional Office)
REQUIREMENTS : Senior Certificate/NCV Level 4 or equivalent. Minimum of one to three years’
front office experience. Basic computer skills, specifically MS Word and MS
Excel. Telephone etiquette. Excellent communication skills (written & verbal)
and ability to communicate at all levels in the organization. Ability to build
positive relationships with high level of interpersonal skills. Excellent talent to
interact with people in a positive and courteous manner. Multi-tasking capability
without compromising on quality. Dependable and punctual.
DUTIES : Answer incoming telephone calls, determine the purpose of callers, and
forward calls to appropriate personnel and departments. Greet visitors/guests
(internal & external) professionally, and determine their nature and purpose of
visit. Direct visitors/guests (internal & external) to appropriate destination.
Monitor visitors’ access. Collect, sort, distribute correspondence, messages
and courier deliveries. Schedule appointments, maintaining and updating
calendars. Create memos, reports and other documents as and when
requested. Take and resolve complaints from clients. Handling enquiries,
dissemination of Regional Office information to callers and visitors. Perform
any other related functions as requested by Supervisor.
ENQUIRIES : Mr P Mtshali Tel No: (012) 312 5089 / Mr R Kgare Tel No: (012) 312 5442 / Mr
D Moyane Tel No: (012) 312 5165
APPLICATIONS : Forward your application to this email address: DHET111082020@dhet.gov.za
NOTE : Disclaimer considering restrictions on travel during phases 5 to 2 of lockdown
levels, you are encouraged to email your application with the relevant
supporting documentation. You must quote the reference number in the subject
line

OTHER POST

POST 21/209 : RECEPTIONIST REF NO: DHET97/08/2020
Directorate: Corporate Services
SALARY :
R173 703 per annum (Level 05)
CENTRE : Eastern Cape Regional Office
REQUIREMENTS : A Senior Certificate/NCV Level 4 or equivalent. Minimum of one to three years’
front office experience. Basic computer skills, specifically MS Word and MS
Excel. Telephone etiquette. Excellent communication skills (written & verbal)
and ability to communicate at all levels in the organization. Ability to build
positive relationships with high level of interpersonal skills. Excellent talent to
interact with people in a positive and courteous manner. Multi-tasking capability
without compromising on quality. Dependable and punctual.
DUTIES : Answer incoming telephone calls, determine the purpose of callers, and
forward calls to appropriate personnel and departments. Greet visitors/guests
(internal & external) professionally, and determine their nature and purpose of
visit. Direct visitors/guests (internal & external) to appropriate destination.
Monitor visitors’ access. Collect, sort, distribute correspondence, messages
and courier deliveries. Schedule appointments, maintaining and updating
calendars. Create memos, reports and other documents as and when
requested. Take and resolve complaints from clients. Handling enquiries,
dissemination of Regional Office information to callers and visitors. Perform
any other related functions as requested by Supervisor.
ENQUIRIES : Mr P Mtshali Tel No: (012) 312 5089 / Mr R Kgare Tel No: (012) 312 5442 / Mr
D Moyane Tel No: (012) 312 5165
APPLICATIONS : Forward your application to this email address: DHET97082020@dhet.gov.za
139
NOTE : Disclaimer considering restrictions on travel during phases 5 to 2 of lockdown
levels, you are encouraged to email your application with the relevant
supporting documentation. You must quote the reference number in the subject
line.

OTHER POST

POST 21/206 : RECEPTIONIST REF NO: DHET76/08/2020
Directorate: Internal Communications and Client Services
SALARY :
R173 703 per annum (Level 05)
CENTRE : Pretoria

REQUIREMENTS : An appropriate Bachelor’s Degree/ National Diploma (NQF Level 6) in Public
Relations/Communication or equivalent qualification. A minimum of 1-2 years’
work experience in Reception is required, On-site training with 18 months
proven Reception experience in the handling of the public and other
stakeholders and providing them with information concerning the Department
of Higher Education and Training services will be an advantage. Proficiency in
English is a requirement and the ability to speak 3 of the other official
languages would be an added advantage. Computer literacy which includes a
good working knowledge of the Microsoft Office packages. Excellent telephone
etiquette and office administration. Excellent communication skills both written
and verbal. Excellent interpersonal skills. Ability to take ownership of enquiries
and queries. Self-motivated and disciplined. Good ethics. Excellent customer/
client orientation. Innovative and energetic. Work under pressure with minimal
supervision.
DUTIES : Attend to visitors. Respond to visitors’ enquiries, queries and complaints
concerning Higher Education, Science and Technology efficiently and
effectively. Follow up on uncollected messages and refer them to the relevant
staff members to deal with. Obtain client information by interviewing them and
verifying information. Strive to respond to the visitor in his/her own preferred
language. Maintains communication equipment by reporting problems. Ensure
customer satisfaction. Provide the public and other stakeholders with service
that exceeds their expectations. Write reports.
ENQUIRIES : Mr P Mtshali Tel No: (012) 312 5089 / Mr R Kgare Tel No: (012) 312 5442 / Mr
D Moyane Tel No: (012) 312 5165
APPLICATIONS : Forward your application to this email address: DHET76082020@dhet.gov.za
NOTE : Disclaimer considering restrictions on travel during phases 5 to 2 of lockdown
levels, you are encouraged to email your application with the relevant
supporting documentation. You must quote the reference number in the subject
line.

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