Office of the Chief Justice – Administration Clerk: Help Desk


The President of the Republic of South Africa proclaimed, by Proclamation No 44 of
2010, the establishment of the Office of the Chief Justice (OCJ) as a National Department
on 23 August 2010 to support the Chief Justice as the Head of the Judiciary and the
Head of the Constitutional Court. The services of the following dynamic person/s are
required to capacitate the Office:


REFERENCE : 2020/96/OCJ
POST : ADMINISTRATION CLERK: HELP DESK (3 Year’s Contract)
CENTRE : THOHOYANDOU HIGH COURT
LEVEL : 5
SALARY : R173 703.00 per annum plus 37% in lieu of benefits. The
successful candidate will be required to sign a performance
agreement.


REQUIREMENTS:
• Grade 12 or equivalent qualification.
SKILLS AND COMPETENCIES
• Good communication, interpersonal and listening skills
• Telephone etiquette; Computer literacy (MS Windows and MS Office)
• Ability to work under pressure and to solve problems; Accuracy and attention to detail.
KEY PERFORMANCE AREAS
• Maintain high levels of professionalism and maintain a helpful attitude
• Responsible for Manning the IT helpdesk and accurately log all service desk tickets accurately
in the service desk software application
• Unlock accounts and Resets Passwords
• Answer IT helpdesk telephone calls and emails and correctly/accurately allocate to the correct
IT technician / team for resolution
• Monitor logged service requests with specific reference to high priority calls
• Become familiar with helpdesk policies and service level agreements
• Assist in follow up of calls that are out of SLA


ENQUIRIES: Mr T Masemola / Ms N Phadziri Tel No: (015) 230 4051 /4008
APPLICATIONS: Quoting the relevant reference number, direct your application to:
Provincial Head, Office of the Chief Justice Service Centre, Limpopo,
Private Bag X9693, Polokwane, 0700. Applications can also be hand
delivered to the High Court of South Africa: Limpopo Division,
Polokwane, 36 Biccard & Bodenstein Street, Polokwane, 0699


CLOSING DATE: 18 SEPTEMBER 2020

NOTE: In the filling of the advertised posts, the objectives of the Constitution
of South Africa, 1996 and the staffing policy of the Public Service
broadly will be taken into consideration. Applications must be submitted
on form Z83, obtainable from any Public Service Department. A
completed and signed form Z83 should be accompanied by a recently
updated comprehensive CV as well as certified copies of all
qualification(s), identity document and driver’s license. A SAQA
evaluation report must accompany foreign qualifications. Applications
that do not comply with the above- mentioned requirements will not
be considered.


The Office of the Chief Justice is an equal opportunity employer. In the
filling of vacant posts, the objectives of section 195 (1)(i) of the
Constitution of South Africa, 1996 (Act 108 of 1996), the Employment
Equity imperatives as defined by the Employment Equity Act, 1998 (Act
55 of 1998) and relevant Human Resources policies of the Department
will be taken into consideration. The successful candidate/s will be
subjected to Pre-Vetting (Pre-Screening). Financial records will only
be checked and considered for applicants applying for Finance related
posts. Upon appointment applicants will be subjected to vetting with
the purpose of determining their security competency.


All candidates selected for SMS posts must undergo a competency
assessment after the interview. If you do not hear from us within 3
months of this advertisement, please accept that your application has
been unsuccessful. The Department reserves the right not to fill these
positions.